<p>Sorry my phone only showed me first 2 posts initially..</p>
<div class="gmail_quote">On Mar 20, 2012 6:49 PM, "Ted Nugent" <<a href="mailto:tednugent73@gmail.com">tednugent73@gmail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<p>Yep it works great just make sure the the users does not have duplicate agent extension on another device, registered or otherwise.</p>
<div class="gmail_quote">On Mar 19, 2012 9:22 AM, "Tim" <<a href="mailto:bcchimp@gmail.com" target="_blank">bcchimp@gmail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

<div lang="EN-US" link="blue" vlink="purple"><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hi All,<u></u><u></u></span></p><p class="MsoNormal">

<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">We're running UCCX 7.01SR5 and CUCM 7.15.  There's been a request to use Extension Mobility for the Agents.  Everything seems to be working except when the agent tries to go into "Ready" mode.  The error message states:<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">"Resource's Device is Off."<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">"The agent extension is out of service.  Ready state change and call control operations cannot be performed."<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I know UCCX ties the device to CUCM via associating a device to an application user.  Device Profiles cannot be added in as an associated device.  Will Extension Mobility even work with UCCX?  <u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Thanks,<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Tim<u></u><u></u></span></p></div></div></div><br>_______________________________________________<br>


cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br></blockquote></div>
</blockquote></div>