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Ok, I've done 1,2 and 3 and they are all correct and no ITL present.<br>
What is the trick to test the Auth URL, I have browsed to it and it
seems to work.<br>
I made the file and filled it with AUTHORIZED.<br>
<br>
Thanks for your help, I will be moving to your product soon if this
pos doesn't work<br>
and their tech support won't help me.<br>
<br>
<br>
<br>
On 3/30/2012 4:09 PM, Stephen Welsh wrote:
<blockquote
cite="mid:A907C037-D2B4-45E5-A6EC-78FC118A35CB@unifiedfx.com"
type="cite">
<meta http-equiv="Content-Type" content="text/html;
charset=ISO-8859-1">
Hi,
<div><br>
</div>
<div>Verify the IP Phone has the Authentication URL set, if you
browse to the phone and goto the "Network Setup" page you can
see what Authentication URL is in place.</div>
<div><br>
</div>
<div>To ensure the phone get the Authentication URL do the
following:</div>
<div><br>
</div>
<div>1) Under telephony-service enter "create cnf-files"</div>
<div>2) Make sure each "phone" entry has a model specified</div>
<div>3) Make sure the phones web server is enabled</div>
<div><br>
</div>
<div>Check the phone doesn't have an ITL file (this may happen if
it was registered to a UCM 8.x cluster previously).</div>
<div><br>
</div>
<div>If you are still stuck I know of a trick to test the
Authentication URL is working.</div>
<div><br>
</div>
<div>Also,</div>
<div>Upgrade to a better Remote Control tool ;)</div>
<div><br>
</div>
<div>Thanks</div>
<div><br>
</div>
<div>Stephen</div>
<div><a moz-do-not-send="true" href="http://www.unifiedfx.com">http://www.unifiedfx.com</a></div>
<div><br>
</div>
<div>
<div>
<div>On 30 Mar 2012, at 20:54, cisco.voip wrote:</div>
<br class="Apple-interchange-newline">
<blockquote type="cite">
<div>All, I am trying to get phone remote 2.1 working with a
CME phone but I get authentication error.<br>
that is can't reach the auth url.<br>
I have it set for x.x.x./ccmcip/authenticate.asp, however
the CME install v8.6 I do not have or see where to get
this file<br>
to put on the router?<br>
<br>
Does anyone know how to get this to work?<br>
<br>
THanks<br>
<br>
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<br>
</div>
</blockquote>
</div>
<br>
</div>
</blockquote>
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