<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span>Hello All,</span></div><div><span> Could someone help on what to do hat will make B-ACD works please ?</span></div><div><span>Here is my Configuration;</span></div><div><span><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color:
rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; ">When i removed the Voice-hunt and call 4067062162 from outside the Phone did not ring , but when i replace Voice-hunt <br>and called again it rang , but the BACD & AA did not work. The Router Version is Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), <strong style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: transparent; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; list-style-type: none; list-style-position: initial; list-style-image: initial; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; outline-width: 0px;
outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; ">Version 15.2(1)T,</strong>R and <strong style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: transparent; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; list-style-type: none; list-style-position: initial; list-style-image: initial; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; ">CME Version 8.8</strong><br>I would be glad on your Positive support
or clear explanation on what to make it works.;</div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; min-height: 8pt; height: 8pt; "> </div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px;
border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; min-height: 8pt; height: 8pt; "> </div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse;
-webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; min-height: 8pt; height: 8pt; "> </div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px;
outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; ">controller T1 0/0/0<br>cablelength long 0db<br>pri-group timeslots 1-24<br>!<br>controller T1 0/0/1<br>cablelength long 0db<br>!<br>! <br>!<br>!<br>!<br>!<br>!<br>!<br>!<br>!<br>interface Embedded-Service-Engine0/0<br>no ip address<br>shutdown <br>!<br>interface GigabitEthernet0/0<br>description Connection to FIREWALL ETH Port 1<br>ip address 10.174.1.2 255.255.255.252<br>duplex auto<br>speed auto<br>!<br>interface GigabitEthernet0/1<br>description Connection to POE Switch Port 47<br>no ip address<br>duplex auto<br>speed auto<br>!<br>interface GigabitEthernet0/1.172<br>encapsulation dot1Q 172<br>ip address 10.172.1.1 255.255.255.0<br>!<br>interface GigabitEthernet0/1.173<br>encapsulation dot1Q 173<br>ip address 10.173.1.1
255.255.255.0<br>!<br>interface GigabitEthernet0/2<br>no ip address<br>shutdown<br>duplex auto<br>speed auto<br>!<br>interface Serial0/0/0:23<br>no ip address<br>encapsulation hdlc<br>isdn switch-type primary-ni<br>isdn incoming-voice voice<br>isdn outgoing display-ie<br>!<br>interface SM1/0<br>description Internal switch interface connected to Service Module<br>ip address 10.174.1.10 255.255.255.252<br>service-module ip address 10.174.1.9 255.255.255.252<br>!Application: CUE Running on SM<br>service-module ip default-gateway 10.174.1.10<br>!<br>interface SM1/1<br>description Internal switch interface connected to Service Module<br>no ip address<br>!<br>interface Vlan1<br>no ip address<br>!<br>ip forward-protocol nd<br>!<br>ip http server<br>ip http authentication local<br>no ip http secure-server<br>ip http path flash:GUI<br>!<br>ip route 0.0.0.0 0.0.0.0 10.174.1.1<br>ip tacacs source-interface GigabitEthernet0/0<br>!</div><div style="background-image:
initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; "><br>ip dhcp pool Voice<br>network 10.173.1.0 255.255.255.0<br>domain-name BACD.com<br>dns-server 172.29.10.72 172.29.10.73 <br>default-router 10.173.1.1 <br>option 150 ip 10.173.1.1 <br>lease 3<br>!<br>ip dhcp pool Data<br>network 10.172.1.0
255.255.255.0<br>domain-name BACD.com<br>dns-server 172.29.10.72 172.29.10.73 <br>default-router 10.172.1.1<br>lease 2</div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; ">domain-name BACD.com<br>dns-server 172.29.10.72 172.29.10.73 <br>default-router 10.173.1.1<br>option 150 ip
10.173.1.1<br>lease 3<br>!<br>ip dhcp pool Data<br>network 10.172.1.0 255.255.255.0<br>domain-name BACD.com<br>dns-server 172.29.10.72 172.29.10.73 <br>default-router 10.172.1.1 <br>lease 2</div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; "><br>voice service voip<br>ip address
trusted list<br> ipv4 10.173.1.0<br>allow-connections h323 to h323<br>allow-connections h323 to sip<br>allow-connections sip to h323<br>allow-connections sip to sip<br>supplementary-service h450.12<br>no supplementary-service sip moved-temporarily<br>no supplementary-service sip refer<br>fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none<br>h323<br> call start slow<br>modem passthrough nse codec g711ulaw<br>sip<br> registrar server</div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image:
initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; ">voice iec syslog<br>voice hunt-group 10 parallel<br>final 1003<br>list 1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1017,1018,1019,1020,1021,1022,1023,1024,1025<br>timeout 12 <br>pilot 5000</div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px;
outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; ">voice translation-rule 1<br>rule 26 /^4067062162$/ /5000/<br>!<br>voice translation-rule 3<br>rule 1 // // type any international plan any isdn<br>!<br>!<br>voice translation-profile INCOMING<br>translate called 2<br>!<br>voice translation-profile INTL<br>translate calling 1<br>translate called 3<br>!<br>voice translation-profile OUTGOING<br>translate calling 1<br>!<br>application<br>service aa flash:app-b-acd-aa-3.0.0.2.tcl<br> paramspace english index 1<br> param number-of-hunt-grps 3<br> param handoff-string aa<br> param dial-by-extension-option 1<br> paramspace english language en<br> param max-time-vm-retry 2<br> param aa-pilot 4067062162<br> paramspace english location flash:<br> param
second-greeting-time 60<br> param welcome-prompt _bacd_welcome.au<br> param call-retry-timer 15<br> param max-time-call-retry 700<br> param voice-mail 1234<br> param service-name queue<br>!<br>service queue flash:app-b-acd-aa-3.0.0.2.tcl<br> param aa-hunt3 5003<br> param queue-len 15<br> param aa-hunt1 5001<br> param number-of-hunt-grps 3<br> param aa-hunt2 5002<br> param queue-manager-debugs 1<br>!</div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial;
outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; ">dial-peer voice 1 pots<br>translation-profile incoming INCOMING<br>incoming called-number .<br>direct-inward-dial<br>port 0/0/0:23</div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial; border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px;
padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; "><br>dial-peer voice 4401 voip<br>service aa<br>destination-pattern 4067062162<br>session target ipv4:10.1.173.1<br>incoming called-number 4067062162<br>dtmf-relay h245-alphanumeric<br>codec g711ulaw<br>no vad<br>!<br>dial-peer voice 4402 voip<br>service aa<br>destination-pattern 4067062162<br>session target ipv4:10.1.172.1<br>incoming called-number 4067062162<br>dtmf-relay h245-alphanumeric<br>codec g711ulaw<br>no vad<br>!<br>dial-peer voice 16 pots<br>service aa<br>destination-pattern 4067062162<br>direct-inward-dial<br>port 0/0/0:23</div><div style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; border-image: initial;
border-collapse: collapse; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 12px; list-style-type: none; list-style-position: initial; list-style-image: initial; outline-width: 0px; outline-style: initial; outline-color: initial; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; text-align: left; ">ephone-hunt 1 sequential<br>pilot 5001 secondary 4067062162<br>list 1003, 1004<br>timeout 2, 2<br>!<br>!<br>ephone-hunt 2 sequential<br>pilot 5002 secondary 4067062162<br>list 1005, 1007<br>timeout 3, 3<br>!<br>!<br>ephone-hunt 3 sequential<br>pilot 5003 secondary 4067062162<br>list 1002, 1006, 1008, 1009, 1010, 1011, 1012<br>timeout 6, 6, 6, 6, 6, 6, 6</div></span></div><div> </div><div><br></div></div></body></html>