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Hi all,<br>
i have an old unity 4 integrated with a CUCM 7.1.5.<br>
It still works fine. :-D<br>
There is a call handler who receives all incoming calls and after
the greeting, it makes a supervised transfer to the operator.<br>
The operator cannot see the incoming caller id unless the call is
answered.<br>
Instead of this, what is shown is the number of the CTI Voice mail
ports.<br>
<br>
How can this be overridden so the caller id is presented before the
call is answered?<br>
<br>
BR<br>
Anthony <br>
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