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    Hi all,<br>
    i have an old unity 4 integrated with a CUCM 7.1.5.<br>
    It still works fine. :-D<br>
    There is a call handler who receives all incoming calls and after
    the greeting, it makes a supervised transfer to the operator.<br>
    The operator cannot see the incoming caller id unless the call is
    answered.<br>
    Instead of this, what is shown is the number of the CTI Voice mail
    ports.<br>
    <br>
    How can this be overridden so the caller id is presented before the
    call is answered?<br>
    <br>
    BR<br>
    Anthony <br>
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