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Hi Pat!<br>
Thanks, it worked like a champ!<br>
I was trying to find anything regarding CTI in the services
parameters of CUCM but never saw the one referring to Unity! :-)<br>
It was one line below the one i turned to true and never worked...<br>
<br>
Thanks again.<br>
<br>
BR<br>
Anthony<br>
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On 11-Apr-12 06:45, Pat Hayes wrote:
<blockquote
cite="mid:CADnTKeSFTgRJXoPJsBRAeS7RKCfUdEMMbhQ3-f_h9YjP5zyUKg@mail.gmail.com"
type="cite">CUCM is in charge of what is displayed on the phone,
and it has a service parameter that will help you out here:
<div><br>
</div>
<div>-----------------</div>
<div>Display Original Calling Number on Transfer from Cisco Unity:</div>
<div><br>
</div>
<div><span
style="font-family:Verdana;font-size:11px;background-color:rgb(248,248,248)">This
parameter determines whether Cisco CallManager displays the
original calling party number for calls that are transferred
from the Cisco Unity voice messaging system. Valid values
specify True (display the original calling number when a call
is transferred from a Unity voice messaging port) or False
(display the number of the Unity voice messaging port through
which the call was transferred).</span> </div>
<div>----------------- </div>
<div><br>
</div>
<div>I believe that'll even work on supervised transfers, although
I haven't specifically tested/confirmed.</div>
<div><br>
<br>
<div class="gmail_quote">On Tue, Apr 10, 2012 at 9:59 AM,
Anthony Kouloglou <span dir="ltr"><<a
moz-do-not-send="true" href="mailto:akoul@dataways.gr"
target="_blank">akoul@dataways.gr</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> Thanks!<br>
That's what i had in mind:-(<br>
I guess i will miss the MOH for the outside caller...<br>
<br>
<div> BR<span><font color="#888888"><br>
Anthony<br>
</font></span></div>
<div>
<div> On 10-Apr-12 16:16, Mike King wrote:
<blockquote type="cite">The short answer is:
<div>Make it a blind transfer.</div>
<div><br>
</div>
<div>Hopefully someone can answer on how to do this
with a supervised transfer.</div>
<div><br>
</div>
<div>Mike<br>
<br>
<div class="gmail_quote">On Tue, Apr 10, 2012 at
5:22 AM, Anthony Kouloglou <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:akoul@dataways.gr"
target="_blank">akoul@dataways.gr</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0
0 0 .8ex;border-left:1px #ccc
solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> Hi all,<br>
i have an old unity 4 integrated with a CUCM
7.1.5.<br>
It still works fine. :-D<br>
There is a call handler who receives all
incoming calls and after the greeting, it
makes a supervised transfer to the operator.<br>
The operator cannot see the incoming caller
id unless the call is answered.<br>
Instead of this, what is shown is the number
of the CTI Voice mail ports.<br>
<br>
How can this be overridden so the caller id
is presented before the call is answered?<br>
<br>
BR<span><font color="#888888"><br>
Anthony <br>
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