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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi everyone –<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have a question about a hunt group –<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is it possible to configure a ‘message’ of some sort to tell people in the hunt group when they are receiving a call from the hunt group pilot vs a call directly to their line?<o:p></o:p></p><p class=MsoNormal>People want to answer the phone differently if the call round-robined to them from the hunt group vs being a call directly to them.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I don’t think they’re seeing ‘call from <hunt group>” – they are seeing the CLID of the outside caller, which is what they’d eventually want to see a few seconds later.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I suspect the best thing would be “Call from Hunt Group” while the line is ringing, and then when they answer, the display switches to showing the CLID of the outside caller.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This is UCM 7.15, basic hunt group, not IPCC or anything complicated like that..<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks, Tim<o:p></o:p></p></div></body></html>