<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">TCP timeout means the phone did not get a TCP Ack from CUCM for some packet it sent and timed out the TCP session. <div>You can reset the phone to clear the status messages log but it's a fixed size log and will age out old entries, so clearing it won't do you any good.</div><div><br></div><div>If you want to fix it then find out where in the network the packets are getting dropped and go from there.</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Apr 20, 2012, at 2:06 PM, Robert Shearrill wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-US" link="blue" vlink="purple"><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Can someone give me some info on TCP errors. Im getting this info from the debug display of the phone. Examples below.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div align="center"><table class="MsoNormalTable" border="0" cellspacing="10" cellpadding="0"><tbody><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">8:50:14a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">8:54:10a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">8:54:52a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">8:54:52a 18: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=Failback</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">8:58:02a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">9:02:09a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">9:05:44a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">9:10:04a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">9:10:06a 9: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S TFTP Error</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr><tr><td width="20" style="width: 15pt; padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "></td><td style="padding-top: 0in; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); ">9:10:06a 23: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=Reset-Restart</span></b><span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 48, 49); "><o:p></o:p></span></div></td></tr></tbody></table></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Is there anyway to clear the data, because there is no date given on these TCP timeouts<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Thanks<o:p></o:p></div></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: blue; text-decoration: underline; ">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></span></div><br></div></body></html>