Did they actually purchase the upgrade of UCCX? That would be separate from CUWL unless they bought CUWL pro and by the sounds of it that is not what occurred?<div>Normally when we've done a CUWL migration with UCCX there is almost always a separate quote, in your case it would have come with the HA upgrade if it was done correctly. Its a long shot but if they still have active UCSS on UCCX then it might be available in PUT assuming that was registered but normally UCCX is the last thing to stay under maintenance for some reason.</div>
<div><br><br><div class="gmail_quote">On Wed, May 9, 2012 at 4:00 PM, Erick Wellnitz <span dir="ltr"><<a href="mailto:ewellnitzvoip@gmail.com" target="_blank">ewellnitzvoip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Let's finish it off this time....<br><br>
<div class="gmail_quote"><div class="im">On Wed, May 9, 2012 at 2:59 PM, Erick Wellnitz <span dir="ltr"><<a href="mailto:ewellnitzvoip@gmail.com" target="_blank">ewellnitzvoip@gmail.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div>Now that I have Unity/Connection straightened out it's time for UCCX.</div>
<div> </div>
<div>I'm trying ot figure out the best way to go about this. I currently have CCX 7.x enhanced with HA. The only thing on contract are the agent seats. We have CCX standard (new install) with CUWL but we need HA.</div>
<div> </div>
<div>Messy, right? I don't think buying </div>
<div>
<p style="MARGIN:0in 0in 0pt" class="MsoNormal"><span><span style="FONT-SIZE:10pt"><strong>CCX-85-UPG-LIC </strong></span></span></p>
<p style="MARGIN:0in 0in 0pt" class="MsoNormal"><span><span style="FONT-SIZE:10pt"></span></span><span><span style="FONT-SIZE:10pt"><strong><span> </span>CCX85-85U-S-E-S1 </strong></span></span></p>
<p style="MARGIN:0in 0in 0pt" class="MsoNormal"><span><span style="FONT-SIZE:10pt"><strong>and </strong></span></span></p><span><span style="FONT-SIZE:10pt">
<p style="MARGIN:0in 0in 0pt" class="MsoNormal"><span><span style="FONT-SIZE:10pt"><strong>CCX-85-ADDON-LIC </strong></span></span></p>
<p style="MARGIN:0in 0in 0pt" class="MsoNormal"><span><span style="FONT-SIZE:10pt"></span></span><b><span style="FONT-FAMILY:'Arial','sans-serif';FONT-SIZE:10pt">CCX-85-A-EHA-LIC </span></b></p></span></span></div>
</blockquote>
<div> </div>
</div><div>I don't think buying these is going to go over well.</div><div><div class="h5">
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div><br><br></div>
<div class="gmail_quote">On Wed, May 9, 2012 at 2:27 PM, Ted Nugent <span dir="ltr"><<a href="mailto:tednugent73@gmail.com" target="_blank">tednugent73@gmail.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">yes<br><br>
<div class="gmail_quote">On Wed, May 9, 2012 at 2:48 PM, Erick Wellnitz <span dir="ltr"><<a href="mailto:ewellnitzvoip@gmail.com" target="_blank">ewellnitzvoip@gmail.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div>This brings up another interesting question.</div>
<div> </div>
<div>We have Unity 5.x HA with 224 ports (seems a bit odd but that's what the system says). Will we still need to order the HA license when migrating to Connection and VMWare?<br><br></div>
<div>
<div>
<div class="gmail_quote">On Tue, May 8, 2012 at 12:55 PM, Ted Nugent <span dir="ltr"><<a href="mailto:tednugent73@gmail.com" target="_blank">tednugent73@gmail.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div>You'll need to order the Unity to Unity Connection migration via PUT. Once you get that you will take your old Unity license files send them to <a href="mailto:licensing@cisco.com" target="_blank">licensing@cisco.com</a> (say a prayer, perhaps sacrafice a goat or chicken or something to appease the Cisco licensing gods), give them the new MAC address and the PAK for the Unity to Unity Connection migration, they may also ask for the SO# for the upgrade/migration so have that handy and they should send you back the migrated Unity licenses and the Unity Connection migration license which enables the Unity licenses on Unity Connection.</div>
<div><br></div>
<div>Depending on the number of port you had on the old system or if you need an HA server you will probably want to order these $0 upgrades or something similar.</div>
<div><br></div>
<div>
<div>Product<span style="WHITE-SPACE:pre-wrap"> </span>Description</div>
<div>L-UNITYCN8-LIC-UPG<span style="WHITE-SPACE:pre-wrap"> </span>Unity Connection 8.x, SW Feature License Add-ons</div>
<div>L-UNCN8-ADD-PORT<span style="WHITE-SPACE:pre-wrap"> </span>Unity Connection 8.x Add Ports</div>
<div>L-UNCN8-HA-VMWARE<span style="WHITE-SPACE:pre-wrap"> </span>Unity Connection 8.x HA for VMWare - eDelivery</div>
<div>L-UNITYCN8-HA-PAK<span style="WHITE-SPACE:pre-wrap"> </span>Unity Connection 8.x HA PAK</div>
<div>L-UNITYCN8-PAK<span style="WHITE-SPACE:pre-wrap"> </span>Unity Connection 8.x PAK</div></div>
<div><br></div><br><br>
<div class="gmail_quote">On Tue, May 8, 2012 at 12:44 PM, Erick Wellnitz <span dir="ltr"><<a href="mailto:ewellnitzvoip@gmail.com" target="_blank">ewellnitzvoip@gmail.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div>Only items related to unity/unity connection are:</div>
<div> </div>
<div>UWL-UPG-CM+UTY-PRO</div>
<div> </div>
<div>No pak for unity. </div>
<div> </div>
<div>With that said, once I activate the UCSS paks I should be able to migrate from Unity to Connection, correct?<br><br></div>
<div>
<div>
<div class="gmail_quote">On Mon, May 7, 2012 at 4:09 PM, Matthew Loraditch <span dir="ltr"><<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div>
<div style="FONT-FAMILY:Tahoma;DIRECTION:ltr;FONT-SIZE:10pt">
<p>If you got CUWL there should be a connection PAK if you look at your order detail one of the line items under the master CUWL part should have been said PAK</p>
<div>
<p> </p>
<div style="FONT-FAMILY:Tahoma;FONT-SIZE:13px">
<div><font face="Tahoma"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#244061;FONT-SIZE:11pt">
<p style="MARGIN:0in 0in 0pt" class="MsoNormal"><span><font color="#000000">Matthew G. Loraditch - CCVP, CCNA, CCDA<br></font></span><span style="FONT-FAMILY:'Arial','sans-serif';FONT-SIZE:9pt"><br><font color="#000000">1965 Greenspring Drive</font></span><span><br>
</span><span style="FONT-FAMILY:'Arial','sans-serif';FONT-SIZE:9pt"><font color="#000000">Timonium, MD 21093</font></span><span><br></span><span style="FONT-FAMILY:'Arial','sans-serif';FONT-SIZE:9pt"><br>
<font color="#000000">voice. <a href="tel:410.252.8830" value="+14102528830" target="_blank">410.252.8830</a><br>fax. <a href="tel:410.252.9284" value="+14102529284" target="_blank">410.252.9284</a> <br><br></font><a href="http://twitter.com/heliontech" target="_blank"><span style="COLOR:blue">Twitter</span></a><font color="#000000"> | </font><a href="http://www.facebook.com/#!/pages/Helion/252157915296" target="_blank"><span style="COLOR:blue">Facebook</span></a><font color="#000000"> | </font><a href="http://www.heliontechnologies.com/" target="_blank"><span style="COLOR:blue">Website</span></a><font color="#000000"> | </font><a href="mailto:support@heliontechnologies.com?subject=Technical%20Support%20Request" target="_blank"><span style="COLOR:blue">Email Support</span></a></span><span style="FONT-FAMILY:'Arial','sans-serif'"></span></p>
</span></font></div></div></div>
<div style="FONT-FAMILY:Times New Roman;FONT-SIZE:16px">
<hr>
<div style="DIRECTION:ltr"><font color="#000000" face="Tahoma"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] on behalf of Erick Wellnitz [<a href="mailto:ewellnitzvoip@gmail.com" target="_blank">ewellnitzvoip@gmail.com</a>]<br>
<b>Sent:</b> Monday, May 07, 2012 3:59 PM<br><b>To:</b> Buchanan, James<br><b>Cc:</b> cisco-voip<br><b>Subject:</b> Re: [cisco-voip] CUWL and UCS activation<br></font><br></div>
<div></div>
<div>
<div>Okay...second question and I know these are probably fairly basic but as my first project at this firm I need to make sure I get it right. </div>
<div> </div>
<div>I have PAKs for everything (CUCM, SME, CUP, MeetingPlace) except for Connection. Is this normal? Do I even need a PAK for Connection or are the server licenses available by default on install and I jsut need to add the user/mailbox licenses?</div>
<div> </div>
<div> </div>
<div> </div>
<div class="gmail_quote">On Mon, May 7, 2012 at 2:43 PM, Buchanan, James <span dir="ltr"><<a href="mailto:jbuchanan@presidio.com" target="_blank">jbuchanan@presidio.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div lang="EN-US">
<div>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">On this, I’ve always simply entered the ESW contract number and have had no problems accessing the software.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u><u></u></span> </p>
<p class="MsoNormal"><b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt">James Buchanan</span></b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:#7f7f7f;FONT-SIZE:7.5pt">|</span><b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt"> UC Technology Manager </span></b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:#7f7f7f;FONT-SIZE:7.5pt">|</span><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt"> <b>Presidio South </b></span><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:#7f7f7f;FONT-SIZE:7.5pt">|</span><b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt"> Presidio Networked Solutions </span></b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt">12 Cadillac Dr Ste 130 Brentwood, TN 37027 </span></b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:#7f7f7f;FONT-SIZE:7.5pt">|</span><b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt"> </span></b><b><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><a href="mailto:jbuchanan@presidio.com" target="_blank"><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:blue;FONT-SIZE:7.5pt">jbuchanan@presidio.com</span></a></span></b><b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:#548dd4;FONT-SIZE:7.5pt"><u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt">D: <a href="tel:615-866-5729" value="+16158665729" target="_blank">615-866-5729</a></span></b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt"> </span><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:#7f7f7f;FONT-SIZE:7.5pt">|</span><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:gray;FONT-SIZE:7.5pt"> <b>F:<a href="tel:615-866-5781" value="+16158665781" target="_blank">615-866-5781</a></b> </span><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><a title="blocked::http://www.presidio.com/" href="http://www.presidio.com/" target="_blank"><b><span style="FONT-FAMILY:'Verdana','sans-serif';COLOR:blue;FONT-SIZE:7.5pt">www.presidio.com</span></b></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u><u></u></span> </p>
<p class="MsoNormal"><b><span style="FONT-FAMILY:'Tahoma','sans-serif';FONT-SIZE:10pt">From:</span></b><span style="FONT-FAMILY:'Tahoma','sans-serif';FONT-SIZE:10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Erick Wellnitz<br>
<b>Sent:</b> Monday, May 07, 2012 2:37 PM<br><b>To:</b> cisco-voip<br><b>Subject:</b> [cisco-voip] CUWL and UCS activation<u></u><u></u></span></p>
<p class="MsoNormal"><u></u><u></u> </p>
<div>
<p class="MsoNormal">So, I was handed a box and told 'figure it out'.<u></u><u></u></p></div>
<div>
<p class="MsoNormal"><u></u><u></u> </p></div>
<div>
<p class="MsoNormal">Purchased for version 8.0 and none of the PAKs have been used.<u></u><u></u></p></div>
<div>
<p class="MsoNormal"><u></u><u></u> </p></div>
<div>
<p class="MsoNormal">Here is what I'm a bit fuzzy on: It asks for all kinds of information when trying to activate the UCSS PAK(s). We're installing on VMWare but we're going directly to 8.6. I guess my question is:<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u><u></u> </p></div>
<div>
<p class="MsoNormal">Do I need to enter anything in the two boxes related to system setup?<u></u><u></u></p></div>
<div>
<p class="MsoNormal"><u></u><u></u> </p></div>
<div>
<table style="WIDTH:100%" border="0" cellspacing="0" cellpadding="0" width="100%">
<tbody>
<tr>
<td style="PADDING-BOTTOM:0in;PADDING-LEFT:0in;PADDING-RIGHT:0in;PADDING-TOP:0in">
<p class="MsoNormal"><span style="FONT-SIZE:10pt">Description of purchased software tied to the software subscription.<u></u><u></u></span></p></td></tr>
<tr>
<td style="PADDING-BOTTOM:0in;PADDING-LEFT:0in;PADDING-RIGHT:0in;PADDING-TOP:0in"></td></tr></tbody></table></div>
<table style="WIDTH:100%" border="0" cellspacing="0" cellpadding="0" width="100%">
<tbody>
<tr>
<td style="PADDING-BOTTOM:0in;PADDING-LEFT:0in;PADDING-RIGHT:0in;PADDING-TOP:0in">
<p class="MsoNormal"><span style="FONT-SIZE:10pt">Description of purchased software tied to the software subscription.<u></u><u></u></span></p></td></tr>
<tr>
<td style="PADDING-BOTTOM:0in;PADDING-LEFT:0in;PADDING-RIGHT:0in;PADDING-TOP:0in"></td></tr></tbody></table>
<div>
<p class="MsoNormal"><span>"IF CCM 5.0, Unity, Unity Connection, MeetingPlace or MeetingPlace Express, enter the MAC address of the software system tied to this subscription"</span><u></u><u></u></p></div>
<div>
<p class="MsoNormal"><u></u><u></u> </p></div>
<div>
<p class="MsoNormal"><span>"If any other Voice product, describe your system configuration, date initially purchased and any other identifying information that you have available"</span><u></u><u></u></p></div>
<div>
<p class="MsoNormal"><u></u><u></u> </p></div>
<div>
<p class="MsoNormal"><span>I understand that once this is activated, I can request the 8.6 kit from PUT.</span><u></u><u></u></p></div></div>
<div style="PADDING-BOTTOM:7px;FONT-VARIANT:normal;PADDING-LEFT:7px;PADDING-RIGHT:7px;FONT-WEIGHT:normal;PADDING-TOP:7px">
<p class="MsoNormal"></p>
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