<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Did you make sure to disable connection throttling? Just a stab in the dark on this one.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Dennis Heim<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Sr. UC Engineer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>World Wide Technology<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Office: 314.212.1814<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Email: <a href="mailto:dennis.heim@wwt.com"><span style='color:blue'>dennis.heim@wwt.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><a href="http://www.wwt.com/"><span style='color:blue'>www.wwt.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Chris Martin<br><b>Sent:</b> Monday, May 14, 2012 12:01 PM<br><b>To:</b> Cisco VoIPoE List<br><b>Subject:</b> [cisco-voip] CUC 8.6 Single Inbox<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Has anyone ran into a problem with Exchange 2010 SP2 and CUC Single Inbox where a couple users will not sync but everyone else will? When you test the single inbox connection for one of the users it fails with: <br><br>--<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>HTTP status=[200] Diagnostic=[Failed extract folder ID '' from response] Verb=[POST] url=[<a href="https://172.16.60.9/EWS/Exchange.ASMX">https://172.16.60.9/EWS/Exchange.ASMX</a>] request=[<?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="<a href="http://www.w3.org/2001/XMLSchema-instance">http://www.w3.org/2001/XMLSchema-instance</a>" xmlns:xsd="<a href="http://www.w3.org/2001/XMLSchema">http://www.w3.org/2001/XMLSchema</a>" xmlns:soap="<a href="http://schemas.xmlsoap.org/soap/envelope/">http://schemas.xmlsoap.org/soap/envelope/</a>" xmlns:t="<a href="http://schemas.microsoft.com/exchange/services/2006/types">http://schemas.microsoft.com/exchange/services/2006/types</a>"> <soap:Header> <t:RequestServerVersion Version="Exchange2007_SP1"/> <t:ExchangeImpersonation> <t:ConnectingSID> <t:PrimarySmtpAddress><a href="mailto:XXXXX@XXYY.com%3C/t:PrimarySmtpAddress">XXXXX@XXYY.com</t:PrimarySmtpAddress</a>> </t:ConnectingSID> </t:ExchangeImpersonation> </soap:Header> <soap:Body> <GetFolder xmlns="<a href="http://schemas.microsoft.com/exchange/services/2006/messages">http://schemas.microsoft.com/exchange/services/2006/messages</a>" xmlns:t="<a href="http://schemas.microsoft.com/exchange/services/2006/types">http://schemas.microsoft.com/exchange/services/2006/types</a>"> <FolderShape> <t:BaseShape>Default</t:BaseShape> </FolderShape> <FolderIds> <t:DistinguishedFolderId Id="deleteditems"> <t:Mailbox> <t:EmailAddress><a href="mailto:stroiani@GraniteProp.com%3c/t:EmailAddress">stroiani@GraniteProp.com</t:EmailAddress</a>> </t:Mailbox> </t:DistinguishedFolderId> </FolderIds> </GetFolder> </soap:Body> </soap:Envelope> ] response=[<?xml version="1.0" encoding="utf-8"?><s:Envelope xmlns:s="<a href="http://schemas.xmlsoap.org/soap/envelope/">http://schemas.xmlsoap.org/soap/envelope/</a>"><s:Header><h:ServerVersionInfo MajorVersion="14" MinorVersion="2" MajorBuildNumber="283" MinorBuildNumber="3" Version="Exchange2010_SP2" xmlns:h="<a href="http://schemas.microsoft.com/exchange/services/2006/types">http://schemas.microsoft.com/exchange/services/2006/types</a>" xmlns="<a href="http://schemas.microsoft.com/exchange/services/2006/types">http://schemas.microsoft.com/exchange/services/2006/types</a>" xmlns:xsi="<a href="http://www.w3.org/2001/XMLSchema-instance">http://www.w3.org/2001/XMLSchema-instance</a>" xmlns:xsd="<a href="http://www.w3.org/2001/XMLSchema">http://www.w3.org/2001/XMLSchema</a>"/></s:Header><s:Body xmlns:xsi="<a href="http://www.w3.org/2001/XMLSchema-instance">http://www.w3.org/2001/XMLSchema-instance</a>" xmlns:xsd="<a href="http://www.w3.org/2001/XMLSchema">http://www.w3.org/2001/XMLSchema</a>"><m:GetFolderResponse xmlns:m="<a href="http://schemas.microsoft.com/exchange/services/2006/messages">http://schemas.microsoft.com/exchange/services/2006/messages</a>" xmlns:t="<a href="http://schemas.microsoft.com/exchange/services/2006/types">http://schemas.microsoft.com/exchange/services/2006/types</a>"><m:ResponseMessages><m:GetFolderResponseMessage ResponseClass="Error"><strong><span style='font-family:"Arial","sans-serif"'><m:MessageText>Connection did not succeed. Try again later.</m:MessageText></span></strong></span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><m:ResponseCode>ErrorConnectionFailed</m:ResponseCode><m:DescriptiveLinkKey>0</m:DescriptiveLinkKey><m:Folders/></m:GetFolderResponseMessage></m:ResponseMessages></m:GetFolderResponse></s:Body></s:Envelope>] </span><o:p></o:p></p></td></tr><tr><td style='padding:0in 0in 0in 0in'></td></tr></table></div><div><p class=MsoNormal>---<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Everyone else works. If I point that Unity user to a different mailbox it works correctly. To me this looks like an issue with Exchange on that mailbox but the client isnt convinced. All users are on the same CAS and same Datastore. They only change made in the last couple weeks was the upgrade from Exchange 2010 SP1 to SP2. I did have them add the throttling policy into Exchange for the unity service account.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Any thoughts?<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Thanks,<o:p></o:p></p></div><div><p class=MsoNormal>Chris<o:p></o:p></p></div></div></body></html>