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<div>Hello,</div>
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<div> I'm in the UCCX Administration trying to add in a new "Cisco Unified CM Telephony Trigger". Before doing so, I went into Call Manager and created a new extension, and added it to the CTI Route Point.</div>
<div> When I try to add it in UCCX, it comes back and says "Failed to create the CTI Route Point and corresponding Line in Cisco Unified CM.</div>
<div> Any thoughts? Are there any additional configurations I need to do on the Call Manager? This particular Trigger is being set up on the Call Control Group: JTAPI Group.</div>
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<div>Thank you,</div>
<div><font face="Cambria"><b><i>Alan M. Collopy</i></b></font></div>
<div>Network Administrator</div>
<div><font face="Old English Text MT">Cambridge Trust Company</font></div>
<div>10 Fawcett St. 6<font size="1"><span style="font-size:7.3pt;"><sup>th</sup></span></font> Floor </div>
<div>Cambridge, MA 02138</div>
<div>Office: 617.503.5234</div>
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