<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Is the FW 3.01 CD you referenced the "<span style="color: rgb(51, 51, 51); font-family: Arial, verdana, sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); display: inline !important; float: none; ">Cisco-HDD-FWUpdate-3.0.1-I.ISO" referenced in the doc? If not I'm curious what it would report as the current firmware.</span><div><div style="text-align: left;"><font class="Apple-style-span" color="#333333" face="Arial, verdana, sans-serif"><br></font></div><div style="text-align: left;"><font class="Apple-style-span" color="#333333" face="Arial, verdana, sans-serif">I'm not sure where you read that the bios will report the hd firmware. I worked on this issue and authored that doc and don't recall that being available. </font></div><div><div style="text-align: left;"><font class="Apple-style-span" color="#333333" face="Arial, verdana, sans-serif"><br></font></div><div style="text-align: left;"><font class="Apple-style-span" color="#333333" face="Arial, verdana, sans-serif">It looks like you are doing just what you are supposed to. If the FWUCD says it needs to upgrade the firmware but for some reason is unable to then your disk is either running newer firmware (renumbered so the utility doesn't recognize it) or something else is going on. </font></div><div style="text-align: left;"><font class="Apple-style-span" color="#333333" face="Arial, verdana, sans-serif"><br></font></div><div style="text-align: left;"><font class="Apple-style-span" color="#333333" face="Arial, verdana, sans-serif">If in doubt I'd just replace the drive via RMA. </font></div><div style="text-align: left;"><font class="Apple-style-span" color="#333333" face="Arial, verdana, sans-serif"><br></font></div><div apple-content-edited="true">
<div style="font-family: Helvetica; ">-Ryan</div>
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<br><div><div>On May 22, 2012, at 11:48 PM, Erick B. wrote:</div><br class="Apple-interchange-newline"><div>Quick question on this older problem, had a 7816-I4 go read only<br>today. I know there are other causes for this also...<br><br>The current FW update CD is 3.6.6, FW CD 3.01 was ran on this awhile back also.<br><br><a href="https://supportforums.cisco.com/docs/DOC-12955">https://supportforums.cisco.com/docs/DOC-12955</a><br><br>My question is how does one really verify the current hard drive<br>firmware version on the 7816-I4? This is on unity connection system<br>and a CUCM 8.0.x system.<br><br>'show hardware' doesn't report hard drive fw version numbers for<br>7816-I4, unlike some other models.<br><br>I went into BIOS System Information screen like FN and support<br>document covers but that screen doesn't report firmware version<br>either. No where in BIOS does it report it or boot up screens from<br>watching the boot process a few times. So those docs seem to be not be<br>accurate.<br><br>I did the create hardware report at console on unity and looked at the<br>output files and it just has 02.0 as the Revision number also.<br><br> SCSI Devices<br>+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+<br>| Manufacturer |Product Name |Device Type<br> |Serial Number |Revision |Host<br>Adapter ID |Target ID |Bus |Lun |<br>|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|<br>| ATA |WD2502ABYS-23B7A |Direct Access<br>Device | |02.0 |0<br><br><br>I updated the firmware with FW CD, using recommended updates and<br>rebooted and tried the FW CD Update again and it still showed the<br>drive needed to be upgraded and showed just 2.0 as current version<br>with 02.03B07 as new version. So I'm wondering if the firmware is<br>actually being updated even though the FW update saids it is<br>successful. and I powered off system afterwards and powered back on<br>also and FW CD update CD still sees 2.0 so recommends the upgrade.<br><br>I even did the diagnostics in the FW Update CDs and those report 02.0<br>as version and not the new version.<br><br>Thanks for any input,<br>Erick<br>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip<br><br></div></div><br></div></div></body></html>