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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The method I used to do this was to setup a Forwarded Routing Rule, then sends the call directly to the appropriate call handler based on the Dialed number field.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I originally did it on Unity, but it seems to work fine on our fresh Unity Connection installation as well.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Matthew<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Mike King<br><b>Sent:</b> Wednesday, May 30, 2012 8:44 AM<br><b>To:</b> Lelio Fulgenzi<br><b>Cc:</b> Cisco VoIPoE List<br><b>Subject:</b> Re: [cisco-voip] Unity Connection System Call handler<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Hmm... Hadn't thought about doing a blank greeting<o:p></o:p></p><div><p class=MsoNormal>On Wed, May 30, 2012 at 11:31 AM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p><p class=MsoNormal>Alternate extensions are great, but callers will be transferred to the primary extension when dialed at at UCxn prompt. Using a voicemail box might be easier, but it uses up a license. Calls forwarded to it may behave slightly different as well.<br><br>Other than that, another system call handler with a blank greeting that transfers to the menu structure is doable. I would avoid maintaining two.<br><br>Sent from my iPhone...<br><br>"There's no place like 127.0.0.1"<o:p></o:p></p><div><div><p class=MsoNormal><br>On May 30, 2012, at 11:24 AM, Mike King <<a href="mailto:me@mpking.com">me@mpking.com</a>> wrote:<br><br>> I have a system call handler that plays a very simple greeting, allows the caller to select 1 of 2 options.<br>><br>> I have a requirement that two numbers have to ring to this menu. (one of the numbers goes directly to the menu, the other rings a huntlist first, so I can't just do a number translation in Callmanager to make it be the same number)<br>><br>> I know with voicemail boxes, you can add an alternate extension. Can you do this with a system call handler? Or do I have to just build and maintain two menu's?<br>><br>> Should I just remove the system call handler, and build it off a voicemail box?<br>><br>> Mike<o:p></o:p></p></div></div><p class=MsoNormal>> _______________________________________________<br>> cisco-voip mailing list<br>> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>