You could use this adapter - <a href="http://www.plantronics.com/us/product/y-adapter-trainer">http://www.plantronics.com/us/product/y-adapter-trainer</a> - with your choice of Plantronics corded headsets for both the agent and the trainee. <span></span><div>
<br></div><div>-Adam<br><br>On Friday, June 1, 2012, Matthew Loraditch  wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





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<p class="MsoNormal">Anyone know of a specific headset model from a 3^rd party that can be used to allow a trainee to listen to another person’s call but not speak and not have to use another phone and conferencing or whatnot?<u></u><u></u></p>

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<p class="MsoNormal">Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA<br>
<span style="font-size:9.0pt;font-family:"Arial","sans-serif""><br>
1965 Greenspring Drive</span><br>
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voice. <a href="tel:410.252.8830" value="+14102528830" target="_blank">410.252.8830</a><br>
fax.  <a href="tel:410.252.9284" value="+14102529284" target="_blank">410.252.9284</a>    <br>
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