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<p class="MsoNormal"><span style="color:#1F497D">I thought the phones always try and get the sgn file first, then it fails and it does the normal?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Tim<br>
<b>Sent:</b> Wednesday, June 06, 2012 2:54 PM<br>
<b>To:</b> 'Jason Aarons (AM)'; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Odd 79XX Remote Behavior<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Getting a little closer on this one.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">A capture of a phone that actually registers is looking for SEPXXXXXXXXXXX.cnf.xml where as the bad trace shows the phone trying to access SEPXXXXXXXXXXX.cnf.xml.<b>sgn</b><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I know SGN means signed, but why would it be randomly requesting a file that doesn't exist?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Tim<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Jason Aarons (AM)
<a href="mailto:[mailto:jason.aarons@dimensiondata.com]">[mailto:jason.aarons@dimensiondata.com]</a>
<br>
<b>Sent:</b> Wednesday, June 06, 2012 2:13 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>;
<a href="mailto:bcchimp@gmail.com">bcchimp@gmail.com</a><br>
<b>Subject:</b> RE: [cisco-voip] Odd 79XX Remote Behavior<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:black">Last I ran into this, 3 weeks ago. The wan link had large packet loss. Phones were doing odd things. Wireshark showed tftp timeouts, retries, etc. I had ccm 8.5.1su3 with 7965s sccp
9.2.1sr2s. Carrier fixes it.<br>
<br>
Sent from my Android phone using TouchDown (<a href="http://www.nitrodesk.com">www.nitrodesk.com</a>)<br>
<br>
-----Original Message----- <br>
<b>From:</b> Tim [bcchimp@gmail.com]<br>
<b>Received:</b> Wednesday, 06 Jun 2012, 1:50pm<br>
<b>To:</b> Jason Aarons (AM) [jason.aarons@us.didata.com]; <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a> [cisco-voip@puck.nether.net]<br>
<b>Subject:</b> RE: [cisco-voip] Odd 79XX Remote Behavior</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">You read my mind on the trace, getting TFTP errors when it's trying to access the file from CUCM. Version 7.15.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Jason Aarons (AM) [<a href="mailto:jason.aarons@dimensiondata.com">mailto:jason.aarons@dimensiondata.com</a>]
<br>
<b>Sent:</b> Wednesday, June 06, 2012 12:58 PM<br>
<b>To:</b> Tim; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Odd 79XX Remote Behavior<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Go onsite and Wireshark/console/logs the back of phone, etc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Have you tired changing load on phone? This is CallManager not CME right?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Tim<br>
<b>Sent:</b> Wednesday, June 06, 2012 11:24 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Odd 79XX Remote Behavior<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">All,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have a problem that I think will stump most people.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">We have some remote personnel from our main site, building VPN Tunnels using a 2811 to 881 Cisco router. At their home, they have 794x and 796x phones. The phones work fine with no issues for periods of time
before the phone seems to almost brick. The screen shows a generic date and time, no softkeys, no extensions. CUCM shows the phone as "registered," but you cannot get to the web interface of the phone. Switch on the back of the phone continues to work serving
connection to the PCs that are hooked up to them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">We then get the phone shipped back to the main site, plug it in, and it comes up with no issues. We'll ship another phone out, it works great for a period of time, then stops working again. IP Communicator
works fine from remote on these connections.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Any ideas?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Tim<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><br>
<br>
<span style="color:white">itevomcid</span> <o:p></o:p></span></p>
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