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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Look in CCMAdmin > gateway > See endpoints > far right does that IP address match your bind in IOS? Is your utils dbreplication status happy? <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Have you tried these after hours? At same time pull callmanager traces files. if you don’t see why it’s not registering with other subs you should have enough for TAC case.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>no logging console<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>no logging monitor<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>logging buffered debug<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>logging buffered 2000000<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Debug ccm-manager ?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Debug mgcp packets<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>U all<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Show log<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>No mgcp<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>No mgcp bind control source-interface X<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>No mgcp bind media source-interface X <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>mgcp<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Int ser0/0/0<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>No isdn bind-l3 ccm-manager<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>isdn bind-l3 ccm-manager<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Auralythic<br><b>Sent:</b> Friday, June 15, 2012 3:30 PM<br><b>To:</b> george.hendrix@l-3com.com<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] MGCP gateway not registering to Subscribers<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>Sorry guys, have been unable to work this further due to other duties.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Bill, unfortunately providing the config of the working gateway is not going to change anything- both the running-config and the FULL running configs are nearly exactly the same between the functioning and nonfunctioning gateways. I compared them line by line and verified the only differences involve location-specific elements (hostnames, IP addresses, etc). There were a couple other differences but the differences do not correlate between other functional/nonfunctional gateways. For example, one non-registering gateway has h323 bind to G0/0 and one functional gateway does not. However, I look at another functional gateway and it does have the command. I have yet to find something that correlates.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>I took one of the known working gateways and forced it to register to the Publisher and all three Subscribers and it did so successfully.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>So: configs are idential. IOS rev has been ruled out. Model has been ruled out. What should I look at next? Could there be switch port config issues for the routers that are not registering? The debug clearly shows the gateway and callmanager are communicating but for some reason the registration is denied on the sub and the router resets to try and register to the next sub.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Is this a replication issue? I *think* the sites with the gateways unable to register to the Subs came online after all the ones that are able to register to Subs. This would make sense, especially because the error code 500 points to "endpoint unknown." So if Publisher replicated the original gateways and at one point stopped full replication, well there we go. The question then becomes why can we see ALL the gateways but only some of their endpoints? If we didn't have fully functional replication, we should not see any entry. Unless there is a database issue...<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Thanks for any insight!<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>-Diana<o:p></o:p></p></div><div><p class=MsoNormal>On Thu, Jun 14, 2012 at 12:37 PM, <<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>That’s odd that it’s working on one and not the other. I’ve always set the redundant hosts command with the secondary and tertiary CCM’s. The ccm call agent I always set to the first subscriber I want it to use, not the publisher. I have 2 MGCP gateways (IOS 15) configured this way and they both are registered to the correct CCM and also show the list correctly .</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What’s the config of the mgcp gw that’s working?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial","sans-serif"'>Bill Hendrix </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Auralythic [mailto:<a href="mailto:auralythic@gmail.com" target="_blank">auralythic@gmail.com</a>] <br><b>Sent:</b> Thursday, June 14, 2012 12:26 PM<br><b>To:</b> Hendrix, George (Bill) @ LSG - STRATIS<br><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] MGCP gateway not registering to Subscribers</span><o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Bill, after some more detective work I have one gateway now functioning as follows:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>ccm-manager redundant-host b<a href="http://c.subscriber.com/" target="_blank">.subscriber.com</a> c<a href="http://b.subscriber.com/" target="_blank">.subscriber.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>mgcp call-agent a<a href="http://b.subscriber.com/" target="_blank">.subscriber.com</a> 2427 service-type mgcp version 0.1</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>The above is working on that particular gateway and is what we want to have. The running-config for the functional gateway is the same as another gateway having the originally described issue. I am now going through the "sh run all" for both gateways to try to find a difference in the config. I also have to try this gateway against all subs to see if maybe a.sub is okay and b.sub is not. I have a feeling all subs are okay as I do recall issues with a.sub on what I now know to be the problem gateways.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Keep 'em coming!<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>-Diana<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Thu, Jun 14, 2012 at 12:12 PM, <<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Try to enter the following:</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>ccm-manager redundant-host <a href="http://c.subscriber.com/" target="_blank">c.subscriber.com</a> <a href="http://a.publisher.com/" target="_blank">a.publisher.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>mgcp call-agent <a href="http://b.subscriber.com/" target="_blank">b.subscriber.com</a> 2427 service-type mgcp version 0.1</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial","sans-serif"'>Bill </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Auralythic<br><b>Sent:</b> Thursday, June 14, 2012 10:28 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] MGCP gateway not registering to Subscribers</span><o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Good day, all,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We have a ucm8 cluster with a publisher and three subscribers. All of our gateways configured in 8.6.1 (3825s, 3925s) all register normally to the publisher but none will register to the subscribers. Hostnames are all correct. What should I be looking for? Here is a snippet of the mgcp config:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>ccm-manager redundant-host <a href="http://b.subscriber.com/" target="_blank">b.subscriber.com</a> <a href="http://c.subscriber.com/" target="_blank">c.subscriber.com</a><br>ccm-manager mgcp<br>no ccm-manager fax protocol cisco<br>ccm-manager music-on-hold<br>ccm-manager config server {IP address of Publisher} <br>ccm-manager config<br>!<br>mgcp<br>mgcp call-agent <a href="http://a.publisher.com/" target="_blank">a.publisher.com</a> 2427 service-type mgcp version 0.1<br>mgcp dtmf-relay voip codec all mode nte-gw<br>mgcp rtp unreachable timeout 1000 action notify<br>mgcp package-capability rtp-package<br>mgcp package-capability sst-package<br>mgcp package-capability pre-package<br>no mgcp package-capability res-package<br>no mgcp package-capability fxr-package<br>no mgcp timer receive-rtcp<br>mgcp timer nse-response t38 250<br>mgcp sdp simple<br>mgcp fax rate 9600<br>mgcp fax t38 inhibit<br>mgcp bind control source-interface GigabitEthernet0/0<br>mgcp bind media source-interface GigabitEthernet0/0<br>!<br>mgcp profile default<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>---------------------------------------<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>And a sh ccm-man<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Priority Status Host<br>============================================================<br>Primary Registered <a href="http://a.publisher.com/" target="_blank">a.publisher.com</a> {IP Address}<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>First Backup Backup Ready <a href="http://b.subscriber.com/" target="_blank">b.subscriber.com</a> {IP Address}<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Second Backup Backup Ready <a href="http://c.subscriber.com/" target="_blank">c.subscriber.com</a> {IP Address}<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Current active Call Manager: {<a href="http://a.publisher.com/" target="_blank">a.publisher.com</a> IP Address}<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Backhaul/Redundant link port: 2428<br>Failover Interval: 30 seconds<br>Keepalive Interval: 15 seconds<br>Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)<br>Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)<br>Last failover time: 09:35:20 edt Jun 14 2012 from (<a href="http://a.publisher.com/" target="_blank">a.publisher.com</a> IP Address)<br>Last switchback time: 09:34:44 edt Jun 14 2012 from (<a href="http://a.subscriber.com/" target="_blank">a.subscriber.com</a> IP Address)<br>Switchback mode: Graceful<br>MGCP Fallback mode: Not Selected<br>Last MGCP Fallback start time: None<br>Last MGCP Fallback end time: None<br>MGCP Download Tones: Disabled <br>TFTP retry count to shut Ports: 2 <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Configuration Auto-Download Information<br>=======================================<br>Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23<br>Last config-downloaded:00:00:00<br>Current state: Waiting for commands<br>Configuration Download statistics:<br> Download Attempted : 2<br> Download Successful : 2<br> Download Failed : 0<br> TFTP Download Failed : 0<br> Configuration Attempted : 1<br> Configuration Successful : 1<br> Configuration Failed(Parsing): 0<br> Configuration Failed(config) : 0<br>Last config download command: New Registration<br>FAX mode: disable<br>Configuration Error History:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>-------------------------------------<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Any help and points to the right direction are appreciated. Obviously, we want them to register to the subs and fail to another sub or the pub.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank you,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>-Diana<o:p></o:p></p></div></div></div></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></div></div><p class=MsoNormal><br><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></p></div></body></html>