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<p>Hi,</p>
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<p>When I press 2 during a Unity Connection greeting, the system routes the option to the wrong number. In fact, any greeting that I configure to route to a specific number by pressing 2 goes to the same wrong call handler greeting.</p>
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<p>Recently an engineer in our shop changed the certificates in Unity Connection and enabled LDAP. Prior to those changes we never had this problem with caller input during a greeting.</p>
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<p>Thought?</p>
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<p>Thanks for the help.</p>
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<p>Rob</p>
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