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    <div class=WordSection1><p class=MsoNormal>We have 12 Cisco 7912 Wireless IP phones with CM 4.2(3)sr3a.<span style='mso-spacerun:yes'>  </span>Our router is a Cisco 2811 running ver c2800nm-spservicesk9-mz.124-9.T7.<span style='mso-spacerun:yes'>  </span>Calling to and from Nortel PBX phones are working fine.<span style='mso-spacerun:yes'>  </span>We are moving to CM 8.xxx and need to update the IOS on the C2811 to ver 15.1.<span style='mso-spacerun:yes'>  </span>When we upgrade to the new IOS with our current CM ver 4.2, we are getting calls from the Nortel PBX to the Cisco 7921, but we are not getting Cisco 7921 to Nortel PBX phones.<span style='mso-spacerun:yes'>  </span>The Nortel phones will only flash for a split second and the C7921 will go to busy after two or three rings.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-no-proof:yes'>Harold Penley<br>Network Manager</span><span style='mso-fareast-font-family:"Times New Roman";mso-no-proof:yes'><o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";mso-no-proof:yes'>  <o:p></o:p></span></p></div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";color:navy;mso-no-proof:yes'>McKesson Corporation<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";color:navy;mso-no-proof:yes'>McKesson Provider Technologies/Managed Services</span><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;color:#1F497D;mso-no-proof:yes'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";color:navy;mso-no-proof:yes'>@ Cookeville Regional Medical Center<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";color:navy;mso-no-proof:yes'>1 Medical Center Boulevard<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";color:navy;mso-no-proof:yes'>Cookeville, TN 38501</span><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;color:#1F497D;mso-no-proof:yes'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-no-proof:yes'>931-783-2637 (Office)<br>931-783-5688 (Fax)<br><a href="mailto:hpenley@crmchealth.org"><span style='mso-bidi-font-size:11.0pt;color:blue'>hpenley@crmchealth.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";color:navy;mso-no-proof:yes'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:green;mso-no-proof:yes'><img border=0 width=125 height=55 id="Picture_x0020_1" src="cid:image001.png@01CD583A.AB815620" alt="cid:image001.gif@01CA0AAC.298D76F0"><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#3399FF;mso-no-proof:yes'>Integrity</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:navy;mso-no-proof:yes'> </span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#FFCC00;mso-no-proof:yes'>Customer Focused</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:navy;mso-no-proof:yes'> </span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#00B050;mso-no-proof:yes'>Accountability</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:navy;mso-no-proof:yes'> </span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:red;mso-no-proof:yes'>Respect</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Rom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