<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">This is exactly what I'd like to see people doing. Go straight from 7.x to 8.6(2)SUx (whatever the latest is) and then put that into production on whatever platform you end up on. <div><br></div><div>Aside from migration issues the complications that can arise with SBD seem to happen more frequently with the 8.x to 8.x upgrade than with 7.x to 8.x. When you are changing hardware at the same time eliminating that second upgrade reduces the risk of SBD issues.</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Jul 10, 2012, at 12:16 PM, Matthew Ballard wrote:</div><br class="Apple-interchange-newline"><div>My case was similar to Jonathan.<br><br><br><br>My final destination was 8.6 on VMWare. I was coming from 7.1.3. I did a swing install of 7.1.3, upgraded that using a bridge upgrade to the latest 8.6.2 SU1.<br><br><br><br>Then I installed 8.6 on VMWare. The issue is that the ISO (that I downloaded by doing an e-delivery PUT upgrade), that can actually be booted, is 8.6.2 base. I didn't see an option for 8.6.2 SU1 that I remember when doing the PUT order, so I downloaded the latest one available.<br><br><br><br>I needed the bootable ISO to do the initial install on VMWare, and during the install process, I did the patch process to 8.6.2 SU1.<br><br><br><br>If I had a 8.6.2 SU1 installable ISO available, I would've done that directly, or if I had been upgrading an existing system, I also would've done 8.6.2 SU1 directly, but since I was doing a new install, I didn't have that option (at least not without messing with things).<br><br><br><br>Matthew<br><br><br><br>________________________________<br>From: Ryan Ratliff [<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>]<br>Sent: Tuesday, July 10, 2012 7:57 AM<br>To: Matthew Ballard<br>Cc: 'Buchanan, James'; Jonathan Charles; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot<br><br>I'm curious why each of you would do an upgrade to 8.6(2) base when SU1 is out there on <a href="http://cisco.com">cisco.com</a><<a href="http://cisco.com">http://cisco.com</a>>? You still have to order the 8.6(2) upgrade via PUT to get the license but there's no reason to do the 2-step upgrade when SU1 is the desired destination (or should be).<br><br>-Ryan<br><br>On Jul 9, 2012, at 7:29 PM, Matthew Ballard wrote:<br><br>I currently have a TAC case open related to the same issue (slower to work through as I didn’t discover it until I was in the process of putting the system into production).<br><br>In my case it was 7.1.3 -> 8.6.2.20000-2 (I believe, downloaded as a installable ISO) -> 8.6.2.21900-5 as a bridge upgrade on a swing server, and then 8.6.2.20000-2 upgraded to 8.6.2.21900-5 during the install (the option to install a patch during the upgrade), and I hit the same issue.<br><br>I am glad to know it’s a more general issue and not just on my end.<br><br>Matthew Ballard<br>Network Manager<br>Otis College of Art and Design<br><a href="mailto:mballard@otis.edu">mballard@otis.edu</a><<a href="mailto:mballard@otis.edu">mailto:mballard@otis.edu</a>><br><br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Buchanan, James<br>Sent: Friday, July 06, 2012 8:44 PM<br>To: Jonathan Charles<br>Cc: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><<a href="mailto:cisco-voip@puck.nether.net">mailto:cisco-voip@puck.nether.net</a>><br>Subject: Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot<br><br>That particular version has a few bugs around SELinux. It also has that nasty bug where you can’t upload MOH files, which apparently manifested itself with your license files. You’ll definitely want to get to 8.6(2a)SU1.<br><br>James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions<br>12 Cadillac Dr Ste 130 Brentwood, TN 37027 | <a href="mailto:jbuchanan@presidio.com">jbuchanan@presidio.com</a><<a href="mailto:jbuchanan@presidio.com">mailto:jbuchanan@presidio.com</a>><br>D: 615-866-5729 | F:615-866-5781 <a href="http://www.presidio.com">www.presidio.com</a><<a href="http://www.presidio.com/">http://www.presidio.com/</a>><br><br>From: Jonathan Charles [mailto:jonvoip@gmail.com]<mailto:[mailto:jonvoip@gmail.com]><br>Sent: Friday, July 06, 2012 10:43 PM<br>To: Buchanan, James<br>Cc: Ted Nugent; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><<a href="mailto:cisco-voip@puck.nether.net">mailto:cisco-voip@puck.nether.net</a>><br>Subject: Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot<br><br><br>8.6.2.20000-2<br>On Fri, Jul 6, 2012 at 10:31 PM, Buchanan, James <<a href="mailto:jbuchanan@presidio.com">jbuchanan@presidio.com</a><<a href="mailto:jbuchanan@presidio.com">mailto:jbuchanan@presidio.com</a>>> wrote:<br>Wow. What 8.6 specifically were you upgrading to? The latest?<br><br>James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions<br>12 Cadillac Dr Ste 130 Brentwood, TN 37027 | <a href="mailto:jbuchanan@presidio.com">jbuchanan@presidio.com</a><<a href="mailto:jbuchanan@presidio.com">mailto:jbuchanan@presidio.com</a>><br>D: 615-866-5729<tel:615-866-5729> | F:615-866-5781<tel:615-866-5781> <a href="http://www.presidio.com">www.presidio.com</a><<a href="http://www.presidio.com/">http://www.presidio.com/</a>><br><br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>> [mailto:cisco-voip-bounces@puck.nether.net<<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>>] On Behalf Of Jonathan Charles<br>Sent: Friday, July 06, 2012 10:26 PM<br>To: Ted Nugent<br>Cc: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><<a href="mailto:cisco-voip@puck.nether.net">mailto:cisco-voip@puck.nether.net</a>><br>Subject: Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot<br><br>TAC fixed it.<br><br>The server didn't have write rights to the license directory, they added it and it works fine now...<br><br>Weird.<br><br><br>Jonathan<br>On Fri, Jul 6, 2012 at 9:38 PM, Ted Nugent <<a href="mailto:tednugent73@gmail.com">tednugent73@gmail.com</a><<a href="mailto:tednugent73@gmail.com">mailto:tednugent73@gmail.com</a>>> wrote:<br>only time I've seen that is if i didn't have a good application (upgrade license), it would take the DLU and Nodes without error but would do exactly what you're seeing... In my case I was pulling the licenses off a jump drive to a customer PC and then uploading them, i pulled them directly off my OWA email and they worked? think maybe the CM 8 lic file is corrupt? perhaps have them issue another upgrade license?<br>On Fri, Jul 6, 2012 at 9:47 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a><<a href="mailto:jonvoip@gmail.com">mailto:jonvoip@gmail.com</a>>> wrote:<br>Pretty cool,<br><br>If I restart the license manager, I get this error on the console:<br><br>Message from syslogd@CCMPUB at Fri Jul 6 20:42:47 2012 ...<br>CCMPUB local7 0 : 0: <a href="http://CCMPUB.mnjtech.com">CCMPUB.mnjtech.com</a><<a href="http://CCMPUB.mnjtech.com/">http://CCMPUB.mnjtech.com/</a>>: Jul 07 2012 01:42:47.757 UTC : %UC_CALLMANAGER-0-NoFeatureLicense: %[AppID=Cisco CallManager][ClusterID=MNJILCCM01-Cluster][NodeID=MNJCCMPUB]: No feature license found<br><br>and this on the CCM Web page:<br><br><br>Licensing Warnings:<br>System is operating on insufficient licenses. Please upload additional license files.<br>Software Version license is missing. Call Manager Service will not start. Please upload SW Feature license file.<br><br>And the CCM services on the Pub and Sub are stopped... I can re-upload the license and start the services.<br><br><br><br>Jonathan<br><br>On Fri, Jul 6, 2012 at 8:18 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a><<a href="mailto:jonvoip@gmail.com">mailto:jonvoip@gmail.com</a>>> wrote:<br>I already did, and they already sent me the DLU and Node licenses...<br><br>It is the CUCM 8 and the rehosted license that are not showing up after upload (and they do pass validation)...<br><br><br><br><br><br>Jonathan<br><br>On Fri, Jul 6, 2012 at 8:14 PM, Gregory Wenzel <<a href="mailto:gwenzel@conres.com">gwenzel@conres.com</a><<a href="mailto:gwenzel@conres.com">mailto:gwenzel@conres.com</a>>> wrote:<br>Send you license files to <a href="mailto:licensing@cisco.com">licensing@cisco.com</a><<a href="mailto:licensing@cisco.com">mailto:licensing@cisco.com</a>> to rehost on new version. This works only if u have ucss support.<br><br>________________________________________<br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>> [<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>>] on behalf of Jonathan Charles [<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a><<a href="mailto:jonvoip@gmail.com">mailto:jonvoip@gmail.com</a>>]<br>Sent: Friday, July 06, 2012 9:05 PM<br>To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><<a href="mailto:cisco-voip@puck.nether.net">mailto:cisco-voip@puck.nether.net</a>><br>Subject: [cisco-voip] CUCM 8.6 licenses disappear on reboot<br><br>We just upgraded a CUCM 7.1.5 system to 8.6 (using bridge method)...<br><br>After you upload the licenses, they do not show in the drop down, but you cannot upload them again (says they already exist...)<br><br>When you reboot the pub, it says no licenses are loaded and kills the CallManager service on all nodes.<br><br>You can repeat the cycle, re-upload the licenses and start the services... but if you reboot, the licenses disappear again...<br><br>Any ideas?<br><br><br><br>Jonathan<br>This message w/attachments (message) is solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. 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