The big question is how much do you want to beta test for Cisco?<div><br></div><div>I tell customers that if their network is working fine, and there aren't security notices out on your IOS, and they aren't upgrading to get new features, leave their systems alone.</div>
<div><br></div><div>I assume everyone else is doing the same thing...</div><div><br></div><div><br></div><div><br></div><div>Jonathan<br><br><div class="gmail_quote">On Tue, Jul 10, 2012 at 10:34 AM, Buchanan, James <span dir="ltr"><<a href="mailto:jbuchanan@presidio.com" target="_blank">jbuchanan@presidio.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Speaking from the channel side, I certainly don't take that position. That said, when a new major release comes out (like 9.0), I exercise caution and make sure to read the release notes closely as well as the SRND. With a minor release and a service release, there generally is a reason for it, such as SU1, so in a situation like this one that's been described, I would go straight to SU1, still having read the release notes. A lot of this comes back to experience, and lists like this help all of us share our experiences and go forth better informed.<br>
<div class="im HOEnZb"><br>
James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions<br>
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | <a href="mailto:jbuchanan@presidio.com">jbuchanan@presidio.com</a><br>
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<br>
<br>
</div><div class="im HOEnZb">-----Original Message-----<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Jason Gurtz<br>
Sent: Tuesday, July 10, 2012 10:26 AM<br>
To: Ryan Ratliff<br>
Cc: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot<br>
<br>
</div><div class="HOEnZb"><div class="h5">> I'm curious why each of you would do an upgrade to 8.6(2) base when<br>
> SU1 is out there on <a href="http://cisco.com" target="_blank">cisco.com</a>? You still have to order the 8.6(2)<br>
> upgrade via PUT to get the license but there's no reason to do the<br>
> 2-step<br>
upgrade<br>
> when SU1 is the desired destination (or should be).<br>
<br>
I can't speak for any others of course but I can say that our reseller is staunchly against upgrading...period. The only time they will recommend an upgrade is when we are actively experiencing a known bug and there is no workaround. This goes for Cisco VOIP as well as more traditional IOS/ASAOS devices. There seems to be a perception and intense fear of "spaghetti code" type issues. e.g. fix this; break that, general likelihood of regressions, etc... With all the bugs and warts experienced I'm not sure I would say the fear is unfounded! With no Linux CLI access to actually fix anything, the fear increases.<br>
<br>
Internally, we are not allowed to do anything unless recommended/approved by our reseller.<br>
<br>
It would be great if Cisco could (broadly) inform the channel<br>
(VARs/Resellers/Etc...) about the benefits of keeping software up-to-date vs. the "Mainframe Mentality." Also, best practices WRT testing/QA for bugs before roll-out...<br>
<br>
Again, that's our situation, hoping it's not a widespread one.<br>
<br>
~JasonG<br>
<br>
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