<html><body bgcolor="#FFFFFF"><div>I'm interested to see what you find out. This would be a really cool thing to impress the execs.<br><br>On Jul 12, 2012, at 9:00 AM, Gregory Wenzel <<a href="mailto:gwenzel@conres.com">gwenzel@conres.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#632D84">I never thought that their assistant could have seen the missed email. I’m seeing them today. Will ask about the email.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#632D84"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#632D84">Many thanks Ryan</span></b><b><span style="font-size:11.0pt;font-family:Wingdings;color:#632D84">J</span></b><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#632D84"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#632D84"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#632D84">Greg<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#632D84"><o:p> </o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Ratliff [mailto:rratliff@cisco.com]
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<b>Sent:</b> Thursday, July 12, 2012 9:57 AM<br>
<b>To:</b> Jason Aarons (AM)<br>
<b>Cc:</b> Gregory Wenzel; <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> Re: [cisco-voip] A Phone call generates an email response based on users outlook calendar<o:p></o:p></span></p>
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<p class="MsoNormal">I'd guess the desire is to email responses back to customers when you miss their calls.<o:p></o:p></p>
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<p class="MsoNormal">Was the email from a person or system-generated? The first thing that popped into my mind was an admin seeing the missed call and shooting an email off to the client. If it's system generated the email headers may provide a clue as to
what generated it.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">-Ryan<o:p></o:p></span></p>
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<p class="MsoNormal">On Jul 12, 2012, at 9:42 AM, Jason Aarons (AM) wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">What is the desired goal? To hide your calling party number/name so they don’t know whom is calling?</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><a href="mailto:cisco-voip-bounces@puck.nether.net"><a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a></a><span class="apple-converted-space"> </span>[<a href="mailto:cisco-voip-bounces@puck.nether.net"><a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a></a>]<span class="apple-converted-space"> </span><b>On
Behalf Of<span class="apple-converted-space"> </span></b>Gregory Wenzel<br>
<b>Sent:</b><span class="apple-converted-space"> </span>Thursday, July 12, 2012 7:21 AM<br>
<b>To:</b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>[cisco-voip] A Phone call generates an email response based on users outlook calendar</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I am certain this is a UCCX/UCCE product but the client that was called has hundreds of users.<o:p></o:p></span></p>
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My clients made a phone call to another client separate systems. My client has CUCM8.x far end client has<b>unknown</b><span class="apple-converted-space"> </span>system. Client calls other client of his, phone rings and doesn’t go to vm because he hangs up.
Then a few minutes later my client was the caller receives an email that says " Thank you for calling but Mr. Smith is in a meeting right now “Please call back" I am pretty sure the client that my client called knows his calling number. What can do that?
I know the answer is UCCX with a great script but is there any other way to do that?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Does Avaya, Shortel, Other systems have this feature ?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">TIA<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Greg<o:p></o:p></span></p>
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