<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>k, thanks for the hint. i'll have to push them to help resolve this intermittent issue.<span><br><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Matthew Loraditch" <MLoraditch@heliontechnologies.com><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca>, "Cisco VOIP" <cisco-voip@puck.nether.net><br><b>Sent: </b>Friday, July 13, 2012 10:24:32 AM<br><b>Subject: </b>RE: [cisco-voip] D channel errors - carrier or us?<br><br>
<style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.object
{mso-style-name:object;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Those errors from the router in my experience are 99/100 times a carrier issue. Occasionally it can be your extended demarks or patch cables, and on that 100<sup>th</sup>
time it could be hardware but I’d go with the carrier as a first look</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA<br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
1965 Greenspring Drive</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D">Timonium, MD 21093</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
voice. 410.252.8830<br>
fax. 410.252.9284 <br>
<br>
<a href="http://twitter.com/heliontech" target="_blank"><span style="color:blue">Twitter</span></a> |
<a href="http://www.facebook.com/#%21/pages/Helion/252157915296" target="_blank"><span style="color:blue">Facebook</span></a> |
<a href="http://www.heliontechnologies.com/" target="_blank"><span style="color:blue">Website</span></a> |
<a href="mailto:support@heliontechnologies.com?subject=Technical%20Support%20Request" target="_blank">
<span style="color:blue">Email Support</span></a></span><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D"></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Friday, July 13, 2012 10:20 AM<br>
<b>To:</b> Cisco VOIP<br>
<b>Subject:</b> [cisco-voip] D channel errors - carrier or us?</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><br>
Over the last few months, I've had sporadic D channel errors. Am I correct in suspecting carrier issues? Typically, if it's a problem on our end, we'd see other errors like unregistered gateways, etc.</span></p>
<div style="margin-left:30.0pt">
<p class="MsoNormal"><span class="object"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Jul 13 04</span></span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">:34:46 iptccm105.cs.uoguelph.ca 2274:
: : 842: <span class="object">Jul 13 08</span>:34:46.717 UTC : %CCM_RTMT-RTMT-2-RTMT-ERROR-ALERT: RTMT Alert Name:MgcpDChannelOutOfService Detail: MGCP DChannel is out-of-service. D-Channel-Out-Of-Service status in gateway device(s): S0/DS1-0@sda0002fce0933c,
S0/DS1-0@sda0002fce09322, S0/DS1-0@sda000164165b07, S0/DS1-0@sda000164165b04, S0/DS1-0@sda0002fce09321, S0/DS1-0@sda0002fce0933a, S0/DS1-0@sda0002fce09339, S0/DS1-0@sda0002fce09324 App ID:Cisco AMC Service Cluster ID: Node ID:iptccm105</span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><br>
I don't have any more log details from the 6608 ports, but the one port on our 3945 had this information in the logs at the time:</span></p>
<div style="margin-left:30.0pt">
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Jul 13 2012 04:33:58.335: %CONTROLLER-5-UPDOWN: Controller T1 0/0/0, changed state to down (AIS detected)<br>
Jul 13 2012 04:33:58.391: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller T1 0/0/0<br>
Jul 13 2012 04:34:00.335: %LINK-3-UPDOWN: Interface Serial0/0/0:23, changed state to down<br>
Jul 13 2012 04:34:08.643: %MARS_NETCLK-3-HOLDOVER_TRANS: Holdover timer exceeded for Controller T1 0/0/0<br>
Jul 13 2012 04:34:08.643: %MARS_NETCLK-3-CLK_TRANS: Network clock source transitioned from priority 1 to priority 10<br>
Jul 13 2012 04:35:07.332: %CONTROLLER-5-UPDOWN: Controller T1 0/0/0, changed state to up<br>
Jul 13 2012 04:35:09.332: %LINK-3-UPDOWN: Interface Serial0/0/0:23, changed state to up<br>
Jul 13 2012 04:35:17.644: %MARS_NETCLK-3-CLK_TRANS: Network clock source transitioned from priority 10 to priority 1</span></p>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Should I be looking in CallManager logs for more information at this time?<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
<br>
</span></p>
</div>
</div>
</div></body></html>