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<p class="MsoNormal"><span style="color:#1F497D">When we leave a message it is fine it is only when the user personalises their Voicemail that that does not work<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:12.0pt;color:#1F497D;mso-fareast-language:EN-ZA">Adrian van Wyk<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-ZA">Senior-IPT Engineer-Converged-Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-ZA">Tel: +27 (11) 575</span><span lang="EN-US" style="color:navy;mso-fareast-language:EN-ZA">
</span><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-ZA">0700<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-ZA">Fax: +27 (11) 576 0700<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-ZA">Cell: +27 83</span><span lang="EN-US" style="color:navy;mso-fareast-language:EN-ZA">
</span><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-ZA">327</span><span lang="EN-US" style="color:navy;mso-fareast-language:EN-ZA">
</span><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-ZA">3921<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#92D050;mso-fareast-language:EN-ZA"><a href="mailto:adrian.vanwyk@dimensiondata.com"><span style="color:#92D050">mailto:adrian.vanwyk@dimensiondata.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-ZA">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-ZA"> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> 13 July 2012 03:49 PM<br>
<b>To:</b> Adrian Van Wyk (ZA)<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Issue Unity Express<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Can you leave a message and then retrieve a message and hear the message that was left? It could be you have a voice path problem.
Check all ACLs/firewalls, they are usually the problem.<br>
<br>
Just a thought anyways.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">From:
</span></b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">"Adrian Van Wyk (ZA)" <adrian.vanwyk@dimensiondata.com><br>
<b>To: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Friday, July 13, 2012 7:52:18 AM<br>
<b>Subject: </b>[cisco-voip] Issue Unity Express<br>
<br>
<br>
</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Hi All<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">I am hoping someone can assist<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">We have a customer with 3 SRST sites with the following modules installed ISM-SRE-300-K9 on these modules I am running Unity express 8.0.5.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">My issue is when the user does the initial setup of their voicemail and go through all the steps it all works EXCEPT for when they record their name it seems to record but when you dial in you get dead air instead
of their name when the MSG is played <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">e.g. “Sorry (Blank instead of name) is not available please leave a message after the tone”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Adrian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black;mso-fareast-language:EN-ZA"><br>
<br>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:EN-ZA"><br>
<br>
<span style="color:white">itevomcid</span> <o:p></o:p></span></p>
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