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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I have an issues where if a call is transferred from a legacy attendant console it does not roll to the users voicemail. If anyone else transfers a call it goes to the user voicemail.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The attendant console has a pilot of 1482.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>LastRedirectingId is 1422 on both debugs but one goes to VM and the other goes Honor Operator<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Below is a debug from UC port monitor.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, New Call, CalledId=1482, RedirectingId=1482, Origin=16, Reason=4, CallGuid=86CDBED4998444EB91C68453BDFEC865, CallerName=, LastRedirectingId=1422, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001,[Origin=Unknown],[Reason=Forward No Answer]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, AttemptForward<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, State - AttemptForward.cde!Dummy<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, Event is [NULL]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, PHTransfer<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, State - PHTransfer.cde!LoadInfo<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, Event is [TrueEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, PHGreeting<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, State - PHGreeting.cde!PlayGreeting<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Call answered if needed<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Playing greeting for Subscriber: Honor Operator<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Event is [NULL]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, PHTransfer<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, State - PHTransfer.cde!LoadInfo<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Answer Phone if needed<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Event is [FalseEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, State - PHTransfer.cde!CheckPlayTransferIntro<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Event is [TrueEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, State - PHTransfer.cde!PlayTransferIntro<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:26, Event is [NULL]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:26, State - PHTransfer.cde!XferCall<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:27, Event is [HangupEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:27, State - PHTransfer.cde!DoHangUp<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:27, Event is [HangupEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:28, Idle<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Here is one from a normal station:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, New Call, CalledId=1422, RedirectingId=1422, Origin=16, Reason=4, CallGuid=3E8C74F1776A44569FAA08838FB43D97, CallerName=HF Conference Rm, LastRedirectingId=1422, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-003,[Origin=Unknown],[Reason=Forward No Answer]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, AttemptForward<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, State - AttemptForward.cde!Dummy<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, Event is [NULL]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, PHTransfer<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, State - PHTransfer.cde!LoadInfo<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, Event is [TrueEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, PHGreeting<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, State - PHGreeting.cde!PlayGreeting<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, Call answered if needed<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, Playing greeting for Subscriber: Joan Narducci<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:53, Event is [HangupEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:53, State - PHGreeting.cde!DoHangup<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:53, Event is [HangupEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:53, Idle<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>