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<p class="MsoNormal"><span style="color:#1F497D">Mike,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">In Unity Connection, under Advanced – Conversations, is the option, “</span><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">Use Last (Rather than First) Redirecting Number for Routing Incoming
Call</span><span style="color:#1F497D">” checked or not? If it is not, that would explain the difference in behavior as your AA call has two redirecting parties (first and last) and the non-AA call has only one redirecting party. The difference between these
two calls is that the first redirecting party is different and the last redirecting party info is the same.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">+Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Unity Connection TME<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Mike <br>
<b>Sent:</b> Thursday, July 19, 2012 9:01 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Unity Connection 8.0.3 problem<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have an issues where if a call is transferred from a legacy attendant console it does not roll to the users voicemail. If anyone else transfers a call it goes to the user voicemail.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The attendant console has a pilot of 1482.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">LastRedirectingId is 1422 on both debugs but one goes to VM and the other goes Honor Operator<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Below is a debug from UC port monitor.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:24, New Call, CalledId=1482, RedirectingId=1482, Origin=16, Reason=4, CallGuid=86CDBED4998444EB91C68453BDFEC865, CallerName=, LastRedirectingId=1422,
LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001,[Origin=Unknown],[Reason=Forward No Answer]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:24, AttemptForward<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:24, State - AttemptForward.cde!Dummy<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:24, Event is [NULL]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:24, PHTransfer<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:24, State - PHTransfer.cde!LoadInfo<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:24, Event is [TrueEvent]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:24, PHGreeting<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, State - PHGreeting.cde!PlayGreeting<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, Call answered if needed<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, Playing greeting for Subscriber: Honor Operator<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, Event is [NULL]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, PHTransfer<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, State - PHTransfer.cde!LoadInfo<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, Answer Phone if needed<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, Event is [FalseEvent]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, State - PHTransfer.cde!CheckPlayTransferIntro<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, Event is [TrueEvent]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:25, State - PHTransfer.cde!PlayTransferIntro<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:26, Event is [NULL]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:26, State - PHTransfer.cde!XferCall<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:27, Event is [HangupEvent]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:27, State - PHTransfer.cde!DoHangUp<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:27, Event is [HangupEvent]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:31:28, Idle<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is one from a normal station:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, New Call, CalledId=1422, RedirectingId=1422, Origin=16, Reason=4, CallGuid=3E8C74F1776A44569FAA08838FB43D97, CallerName=HF Conference
Rm, LastRedirectingId=1422, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-003,[Origin=Unknown],[Reason=Forward No Answer]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, AttemptForward<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, State - AttemptForward.cde!Dummy<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, Event is [NULL]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, PHTransfer<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, State - PHTransfer.cde!LoadInfo<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, Event is [TrueEvent]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, PHGreeting<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, State - PHGreeting.cde!PlayGreeting<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, Call answered if needed<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:51, Playing greeting for Subscriber: Joan Narducci<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:53, Event is [HangupEvent]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:53, State - PHGreeting.cde!DoHangup<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:53, Event is [HangupEvent]<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">01:39:53, Idle<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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