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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Chris,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>That did the trick thank you!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Chris Ward (chrward)<br><b>Sent:</b> Thursday, July 19, 2012 11:32 AM<br><b>To:</b> Mike ; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Unity Connection 8.0.3 problem<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Mike,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>In Unity Connection, under Advanced – Conversations, is the option, “</span><span style='font-size:10.0pt;font-family:"Segoe UI","sans-serif"'>Use Last (Rather than First) Redirecting Number for Routing Incoming Call</span><span style='color:#1F497D'>” checked or not? If it is not, that would explain the difference in behavior as your AA call has two redirecting parties (first and last) and the non-AA call has only one redirecting party. The difference between these two calls is that the first redirecting party is different and the last redirecting party info is the same.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>+Chris<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Unity Connection TME<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Mike <br><b>Sent:</b> Thursday, July 19, 2012 9:01 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Unity Connection 8.0.3 problem<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have an issues where if a call is transferred from a legacy attendant console it does not roll to the users voicemail. If anyone else transfers a call it goes to the user voicemail.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The attendant console has a pilot of 1482.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>LastRedirectingId is 1422 on both debugs but one goes to VM and the other goes Honor Operator<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Below is a debug from UC port monitor.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, New Call, CalledId=1482, RedirectingId=1482, Origin=16, Reason=4, CallGuid=86CDBED4998444EB91C68453BDFEC865, CallerName=, LastRedirectingId=1422, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001,[Origin=Unknown],[Reason=Forward No Answer]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, AttemptForward<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, State - AttemptForward.cde!Dummy<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, Event is [NULL]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, PHTransfer<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, State - PHTransfer.cde!LoadInfo<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, Event is [TrueEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:24, PHGreeting<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, State - PHGreeting.cde!PlayGreeting<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Call answered if needed<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Playing greeting for Subscriber: Honor Operator<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Event is [NULL]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, PHTransfer<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, State - PHTransfer.cde!LoadInfo<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Answer Phone if needed<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Event is [FalseEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, State - PHTransfer.cde!CheckPlayTransferIntro<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, Event is [TrueEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:25, State - PHTransfer.cde!PlayTransferIntro<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:26, Event is [NULL]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:26, State - PHTransfer.cde!XferCall<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:27, Event is [HangupEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:27, State - PHTransfer.cde!DoHangUp<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:27, Event is [HangupEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:31:28, Idle<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Here is one from a normal station:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, New Call, CalledId=1422, RedirectingId=1422, Origin=16, Reason=4, CallGuid=3E8C74F1776A44569FAA08838FB43D97, CallerName=HF Conference Rm, LastRedirectingId=1422, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-003,[Origin=Unknown],[Reason=Forward No Answer]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, AttemptForward<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, State - AttemptForward.cde!Dummy<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, Event is [NULL]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, PHTransfer<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, State - PHTransfer.cde!LoadInfo<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, Event is [TrueEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, PHGreeting<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, State - PHGreeting.cde!PlayGreeting<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, Call answered if needed<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:51, Playing greeting for Subscriber: Joan Narducci<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:53, Event is [HangupEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:53, State - PHGreeting.cde!DoHangup<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:53, Event is [HangupEvent]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>01:39:53, Idle<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>