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Hi Scott,<br>thanks for reply. I am ok with expanded call variable and setting the value in the script the last point here i stuck where can i set this variable in CAD Admin tool. Are you referring to the Enterprise Data configuration where we usually add custom variable as well us ECC Variables. <br><br>Thanks in advance<br><br><font style="" color="#0000ff" face="Lucida Handwriting, Cursive">Regards,</font><br><font style="" color="#0000ff" face="Lucida Handwriting">Sheeraz Saeed lodhi.</font><br><br><br><div><div id="SkyDrivePlaceholder"></div><hr id="stopSpelling">Date: Thu, 2 Aug 2012 14:41:55 -0700<br>Subject: Re: [cisco-voip] Displaying Custom values in CAD Agent Desktop<br>From: svoll.voip@gmail.com<br>To: shaary1@hotmail.com<br>CC: cisco-voip@puck.nether.net<br><br>in your call editor under settings --> expanded call varibles.<div><br></div><div>you will need to pass the data to them in your script.</div><div><br></div><div>then you will need to add those to the CAD client via the desktop admin tool.</div>
<div><br></div><div>YMMV</div><div><br></div><div>Scott<br><br><div class="ecxgmail_quote">On Thu, Aug 2, 2012 at 2:11 PM, shary shary <span dir="ltr"><<a href="mailto:shaary1@hotmail.com">shaary1@hotmail.com</a>></span> wrote:<br>
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Hi folks,<br>I have a customer which wants to display data of 5 different fields like customer account, name, package etc on Cisco Agent Desktop, i want to know where can i store these values after getting from DB with in the script so it can be displayed on Agent Desktop. They have UCCX version 8.5 installed. If i store these values in Enterprise variables1 to 5 then how can enable them to display on CAD. Appreciate your prompt response.<br>
<br>Thanks<br><br><font color="#0000ff" face="Lucida Handwriting, Cursive">Regards,</font><br><font color="#0000ff" face="Lucida Handwriting">Sheeraz </font><br> </div></div>
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