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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>DTMF issues?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I know Unity Connection has a service parameter to disable the UserID on PIN failure….not sure if Unity has it, but might help you. The Enter your userID after pin failure is annoying…<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Candese Perez<br><b>Sent:</b> Thursday, August 09, 2012 4:25 PM<br><b>To:</b> cisco-voip@puck.nether.net VOIP<br><b>Subject:</b> [cisco-voip] Troubleshooting Unity issues<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><br><br>We are troubleshooting an issue with users in Unity when accessing their voicemail by selecting the messages button, they are still prompted to enter the mailbox #. <br><br>Any ideas on why this may not be working for some users and working for others?<br><br>This environment is Unity 5.x, integrated with AD domain and Exchange. <br><br>Thanks!<br><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></p></div></body></html>