<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Error Mismatch means you've added them to CUCM as the wrong device type.  Check the back of the phones to see if they have a gig port or not.  Note the device type (7970G-GE or normal) in CCMAdmin to make sure it matches the phone.<div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Aug 14, 2012, at 9:02 AM, dschulz wrote:</div><br class="Apple-interchange-newline"><div bgcolor="#FFFFFF"><div>Factory reset doesn't clear it. Did the phone get an ip address, subnet mask, default gateway and correct TFTP address. What is the current load file on the phone? And what is version on the server (device>device settings>device default). There are a couple cases where you need to go through multiple updates to get to the current?<br><br>Dave<div><br></div></div><div><br>On Aug 14, 2012, at 8:33 AM, James Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>

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<div class="WordSection1"><p class="MsoNormal"><span style="color:#1F497D">Yes we’ve tried that numerous times,</span></p><div><span style="color:#1F497D"> </span><br class="webkit-block-placeholder"></div>
<div><p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">Kind Regards</span></p><div><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D"> </span><br class="webkit-block-placeholder"></div><p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">James Dust
<br>
Team Leader <br>
ICT Network Infrastructure & Communications Department <br>
Charles Stanley & Co Ltd <br>
Tel: 020 7149 6314 <br>
Mob: 07989 491136 <br>
mailto: <a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>
</span></p>
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<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Buchanan, James [mailto:jbuchanan@presidio.com]
<br>
<b>Sent:</b> 14 August 2012 12:57<br>
<b>To:</b> James Dust; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: 7970 registration error</span></p>
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</div><div> <br class="webkit-block-placeholder"></div><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Have you tried a factory reset?</span></p><div><span lang="EN-US" style="color:#1F497D"> </span><br class="webkit-block-placeholder"></div><p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray"><br>
James Buchanan | Sr. Network Engineer | South<br>
Presidio Networked Solutions | <a href="http://www.presidio.com/" title="">www.presidio.com</a><br>
12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>
C: 615-557-7604 | <a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James">
jbuchanan@presidio.com</a></span></b><span lang="EN-US" style="font-size:12.0pt; font-family:"Times New Roman","serif""></span></p><p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray"><br>
<br>
<a href="http://www.presidio.com/"><span style="text-decoration:none"><img border="0" width="165" height="23" id="IMG1" src="http://sendit.presidio.com/images/presidiologo.jpg" alt="Be Secure In The Knowledge"></span></a></span></b><span lang="EN-US" style="font-size:12.0pt; font-family:"Times New Roman","serif""></span></p><p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray"><br>
Follow us:<br>
<br>
<a href="http://www.twitter.com/presidio"><span style="text-decoration:none"><img border="0" width="22" height="22" id="_x0000_i1026" src="http://twitter-badges.s3.amazonaws.com/t_small-a.png" alt="Follow Presidio on Twitter"></span></a></span></b><span lang="EN-US" style="font-size:12.0pt; font-family:"Times New Roman","serif""></span></p>
<div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>James Dust<br>
<b>Sent:</b> Tuesday, August 14, 2012 5:29 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] 7970 registration error</span></p>
</div>
</div><div><span lang="EN-US"> </span><br class="webkit-block-placeholder"></div>
<div><p class="MsoNormal">We have purchased some refurbished 7970’s and are unable to manually add them to our cluster or allow them to auto register.</p><div> <br class="webkit-block-placeholder"></div><p class="MsoNormal">We get an error message ‘error mismatch’ has anyone seen this before?</p><div> <br class="webkit-block-placeholder"></div><p class="MsoNormal">We are running version 7.1.5 of CUCM.</p>
</div><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt; font-family:"Arial","sans-serif""><br>
</span><strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#99CC00">Consider the environment - Think before you print</span></strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
 of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span><span style="font-size:12.0pt; font-family:"Times New Roman","serif""></span></p><p class="MsoNormal"><em><span lang="EN-US" style="font-size:8.5pt; font-family:"Calibri","sans-serif"">This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential
 or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments<span style="color:#1F497D">.
</span>Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.</span></em><span lang="EN-US" style="font-size:10.5pt"></span></p>
</div>
<font face="Arial"><br>
<font size="2"><font size="1"><font color="#99cc00"><strong>Consider the environment - Think before you print</strong></font><br>
</font><br>
</font><font size="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.
<br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</font></font><span style="font-size:10pt; font-family:'Arial','sans-serif'"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/"><font size="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</font></a></span><br>
<br>
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</div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>cisco-voip mailing list</span><br><span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><br></div></blockquote></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>https://puck.nether.net/mailman/listinfo/cisco-voip<br></div><br></div></body></html>