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<p class="MsoNormal">When setting up the Call Control Groups in UCCX, why is there an option for a Call Pickup Group on the CTI ports? I’ve seen it before, but always left it alone. I thought call pickup was unsupported with UCCX.</p>
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<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal">Kevin</p>
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