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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">TAC had me to reboot the cluster. When the servers came online, the cluster was stuck in a SBR. TAC then had me to run the command below on the subscriber
to overwrite the SUB DB with the PUB DB. After this, the ports on the subscriber registered just fine and is also now able to answer calls.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Utils cuc cluster overwritebd <IP/hostname Of the master><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> John Van Laecke [mailto:John.VanLaecke@ghd.com]
<br>
<b>Sent:</b> Monday, September 03, 2012 11:42 PM<br>
<b>To:</b> Hendrix, George (Bill) @ NSS - STRATIS; Pavan<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Unity Connection Cluster Ports<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Make sure the names of the ports in cucm are the same name in cuc.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">XXXXX-VI<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">As this server registers the ports based on name not via ip to the call manager.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>george.hendrix@l-3com.com<br>
<b>Sent:</b> Saturday, 1 September 2012 5:19 AM<br>
<b>To:</b> Pavan<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Cluster Ports<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Update, if I change either of the ports in the 2<sup>nd</sup> port group in Unity Connection to the CUC Publisher, it registers just fine to CUCM. None of
the ports in CUC will register to CUCM if I set the server in CUC to the CUC subscriber.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I did notice that in the port configuration drop down, the subscriber is listed by server name, yet in UC Administration, SYSTEM SETTINGS>CLUSTER, the subscriber
is listed by IP Address. Could this be what’s causing the issue?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
<a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a>
<b>On Behalf Of </b><a href="mailto:george.hendrix@l-3com.com">george.hendrix@l-3com.com</a><br>
<b>Sent:</b> Friday, August 31, 2012 10:07 AM<br>
<b>To:</b> Pavan<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Cluster Ports<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I see this in the SDI trace. I only see the port as rejected in CUCM if I test the port in CUC. Otherwise it just shows as UNKNOWN in CUCM.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">09:59:01.417 |DeviceTransientConnection - A device attempted to register but did not complete registration Connecting Port:2000 Device Name:CiscoUM2-VI1 Device
IP Address:172.20.208.7 Device type:80 Reason Code:6 Protocol:SCCP IPAddressAttributes:3 UNKNOWN_PARAMNAME:LastSignalReceived:StationClose UNKNOWN_PARAMNAME:StationState:wait_capabilities App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:RSTN-2FS-CCM-PUB01|AlarmCiscoUM2-VI1^*^CiscoUM2-VI1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">09:59:01.413 |New connection accepted. DeviceName=, TCPPid = [1.100.9.195679], IPAddr=172.20.208.7, Port=41498, Device Controller=[0,0,0]|1,100,55,84.1^*^*<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Pavan
<a href="mailto:[mailto:pav.ccie@gmail.com]">[mailto:pav.ccie@gmail.com]</a> <br>
<b>Sent:</b> Thursday, August 30, 2012 7:22 PM<br>
<b>To:</b> Hendrix, George (Bill) @ NSS - STRATIS<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>; Ted Nugent<br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Cluster Ports<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><br>
George,<o:p></o:p></p>
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<p class="MsoNormal">Did you look at the ucm SDI trace. what was the cause for rejection ?<o:p></o:p></p>
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<p class="MsoNormal"><br>
Sent from my iSnuff<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Aug 30, 2012, at 5:24 PM, Ted Nugent <<a href="mailto:tednugent73@gmail.com">tednugent73@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Can you send us some screen shots of the port configs on both sides?<o:p></o:p></p>
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<p class="MsoNormal">On Thu, Aug 30, 2012 at 5:46 PM, <<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Guys, anyone got an idea of what to check? Still waiting on TAC to respond. Per TAC, I rebooted
the entire cluster, and this resolved the license errors I was getting on the Subscriber. I deleted the new ports for the subscriber completely in CUC and also in CUCM, then added them back. I still get the same thing. The only thing I haven’t tried is
to start from scratch and remove the 2nd port group as well. The last email I got from them was asking about tossing the case over to the CUCM team.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Hendrix, George (Bill) @ NSS
- STRATIS <br>
<b>Sent:</b> Tuesday, August 28, 2012 9:39 AM<br>
<b>To:</b> 'Joel Perez'<br>
<b>Cc:</b> Ted Nugent; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Unity Connection Cluster Ports</span><o:p></o:p></p>
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Joel, thanks for the list of services.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">What’s odd. I have 2 voicemail device pools, one for each hub site. The device pool in CUCM for
the CUC Publisher doesn’t match the order the CUCM servers are setup in CUC, but they are registered (I am going to change that so they do match). The device pool for the CUC Subscriber do match the CUCM server list configured in CUC port group configuration,
yet they’re not registering.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Joel Perez [mailto:<a href="mailto:tman701@gmail.com" target="_blank">tman701@gmail.com</a>]
<br>
<b>Sent:</b> Tuesday, August 28, 2012 9:02 AM<br>
<b>To:</b> Hendrix, George (Bill) @ NSS - STRATIS<br>
<b>Cc:</b> Ted Nugent; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Cluster Ports</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi George,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have always setup my CUC clusters on their own device pool with the corresponding sub as the primary in each DP. I know you said you checked it so im just throwing it out there.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">These are the services I have running on my cluster, i omitted the ones that are not active:<o:p></o:p></p>
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Pub<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection DB<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Server Role Manager<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Serviceability<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Critical Services
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Conversation Manager<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Exchange Notification Web Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Mailbox Sync<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Message Transfer Agent<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Mixer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Notifier<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Base Services
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Administration<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection DB Event Publisher<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection License Server<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection SNMP Agent<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Optional Services
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Access Layer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection CM Database Event Listener<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Diagnostic Portal Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Directory Feeder<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection File Syncer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Groupware Caching Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection IMAP Server<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Inbox RSS Feed<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Integrated Mailbox Configuration<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Jetty<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Message Event Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Personal Communication Assistant<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Realtime Monitoring APIs<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Reports Data Harvester<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection REST Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection SMTP Server<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection SpeechView Processor<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection System Agent<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Voice Mail Web Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Voice Recognition Transport<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Voice Recognizer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sub<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection DB<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Server Role Manager<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Serviceability<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Critical Services
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Conversation Manager<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Mixer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Base Services
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Administration<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection DB Event Publisher<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection License Server<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection SNMP Agent<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Optional Services
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Access Layer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection CM Database Event Listener<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Diagnostic Portal Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection File Syncer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Inbox RSS Feed<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Integrated Mailbox Configuration<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Jetty<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Message Event Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Personal Communication Assistant<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Realtime Monitoring APIs<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Reports Data Harvester<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection REST Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection SMTP Server<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection System Agent<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Voice Mail Web Service<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Voice Recognition Transport<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection Voice Recognizer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Joel P<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"> <o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Tue, Aug 28, 2012 at 7:06 AM, <<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yeah, it’s non-secure. The device pool in CUCM has the CUCM Subs first. The ports in CUC are assigned
to the CUC Subscriber server. There are no licensing issues. The CUC subscriber shows 150 ports licensed with 48 used. The ports show in the cluster status as 48 with 0 in service. What’s odd, the “STOP TAKING CALLS” button is available. I would think
it wouldn’t be since the ports aren’t in service. I also noticed there are 3 critical services on the Subscriber that aren’t running, Connection Mailbox Sync, Connection MTA and Connection NotifierSpeech view is running on the Pub, but not the Sub. Does
this all sound correct? . I’ve been trying to find what services SHOULD be running in an HA cluster on each server.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div style="border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:currentColor currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ted Nugent [mailto:<a href="mailto:tednugent73@gmail.com" target="_blank">tednugent73@gmail.com</a>]
<br>
<b>Sent:</b> Monday, August 27, 2012 10:49 PM</span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<b>To:</b> Hendrix, George (Bill) @ NSS - STRATIS<o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Cc:</b> Joel Perez;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Cluster Ports<o:p></o:p></p>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">I'm assuming you're running non-secure ports? Otherwise it's probably a cert issues. You have your device pool assigned to your second port group
configured with a device pool that lists the sub first? (long shot but worth looking at)</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="background:white">Also, and I know we covered this allready, but on you for
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;background:white">Phone System-2 PORTS, you are pointing to the HA server and you have the port license loaded, the HA license loaded and all your services are up and running?
Very weird issue if all that checks out, it sounds like everything is configured correctly.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Mon, Aug 27, 2012 at 10:34 PM, <<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Both port groups are setup similar, except for 1 vs 2.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Port Group names and device prefixes:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Phone System-1
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CiscoUM1-VI</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Phone System-2</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CiscoUM2-VI</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Phone System-1 PORTS:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Port Name: Phone System-1-001</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">SCCP Device Name: CiscoUM1-VI1</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Phone System-2 PORTS:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Port Name: Phone System-2-001</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">SCCP Device Name: CiscoUM2-VI1</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Phone System-1 ports are configured to use the CUC Publisher and Phone System-2 ports are configured
to use the CUC Subscriber.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">-Bill</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div style="border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Joel Perez [mailto:<a href="mailto:tman701@gmail.com" target="_blank">tman701@gmail.com</a>]
<br>
<b>Sent:</b> Monday, August 27, 2012 6:02 PM</span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<b>To:</b> Hendrix, George (Bill) @ NSS - STRATIS<o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Cc:</b> Ted Nugent;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Cluster Ports<o:p></o:p></p>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Does the second CUC server have enough licenses, etc...<o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">In CUC you have the "port group name" and you also have the ports with names themselves that should match the port group name.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Those have to match what you have in CUCM. Can you post how your ports are named on both sides?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Also did you make sure that under the port groups you have the correct CUCM IP/Port info?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Its actually pretty simple to set it up, most of my issues with ports not registering have always come from user error and typing in the wrong info somewhere.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Joel P<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"> <o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Mon, Aug 27, 2012 at 5:03 PM, <<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yeah, I have double and triple checked the names on both sides, deleted and also re-added the ports.
Still the same. They don’t register. When I go into CUC and “test” the ports, they show up as “rejected” in CUCM.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div style="border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ted Nugent [mailto:<a href="mailto:tednugent73@gmail.com" target="_blank">tednugent73@gmail.com</a>]
<br>
<b>Sent:</b> Monday, August 27, 2012 4:56 PM</span><o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<b>To:</b> Hendrix, George (Bill) @ NSS - STRATIS<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Cluster Ports<o:p></o:p></p>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Yes you will create a new integration in CUCM, they usually get rejected because the port names don't match<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">ex. CiscoUM2-VI1, compare what they are called in CUCM and CUC and make sure they match up.
<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Mon, Aug 27, 2012 at 3:26 PM, <<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Ted,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> So do you add the voicemail ports in CUCM as a “NEW” voicemail server for the subscriber, or current
voicemail server? TAC had me to add them as a NEW voicemail server, but when I attempt to test the ports in Unity Connection, they don’t register and I see them “Rejected” in CUCM.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Bill</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div style="border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ted Nugent [mailto:<a href="mailto:tednugent73@gmail.com" target="_blank">tednugent73@gmail.com</a>]
<br>
<b>Sent:</b> Wednesday, August 22, 2012 8:45 PM<br>
<b>To:</b> Hendrix, George (Bill) @ NSS - STRATIS<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Cluster Ports</span><o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">In an HA cluster the servers are active-active so ports should be registered for both servers, you can actually create 2 sets of Unity HP/HL/LG and dial into each server seperately to
test this, this was not possible in Unity FO. Regarding licensing, you only need the HA license and ports installed on the second server, all applications and features are shared in the cluster. Hope that helps.<o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, Aug 22, 2012 at 4:16 PM, <<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hey Guys,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> I have a few questions regarding UC Clusters. First, do you have to add an application entry in CUCM for both the unity connection publisher AND subscriber? When one server
is the “active” server, should the ports on the secondary server also be registered? And last, should there be license files installed for all features on BOTH servers, or are the features for both servers covered by the license files installed on the Publisher
and just the port license is required on the subscriber server? I ask about the license because of the output below.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Publisher:<o:p></o:p></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:#F8F8F8;border:solid #858A91 1.0pt">
<tbody>
<tr>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Users with voice mailboxes</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicSubscribersMax</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">1335</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">967</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">368 </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">1335</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Users with IMAP or Single Inbox access to voice messages</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicIMAPSubscribersMax</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20100</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">967</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">19133 </span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20100</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Cisco Unity Inbox users</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicVMISubscribersMax</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20100</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">78</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20022 </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20100</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">TTS and ASR (advanced) users</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicAdvancedUserMax</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20100</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">967</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">19133 </span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20100</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Voice ports</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicVoicePortsMax</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">396</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">48</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">348 </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">-</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Text-to-speech sessions</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicRealspeakSessionsMax</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">550</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">550 </span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">-</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Voice-recognition sessions</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicUnityVoiceRecSessionsMax</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">550</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">550 </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">-</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">SpeechView users</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicSTTSubscribersMax</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0 </span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Subscriber:<o:p></o:p></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:#F8F8F8;border:solid #858A91 1.0pt">
<tbody>
<tr>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Users with voice mailboxes</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicSubscribersMax</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">897</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">438 </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">1335</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Users with IMAP or Single Inbox access to voice messages</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicIMAPSubscribersMax</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">897</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">19203 </span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20100</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Cisco Unity Inbox users</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicVMISubscribersMax</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">63</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20037 </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20100</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">TTS and ASR (advanced) users</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicAdvancedUserMax</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">897</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">19203 </span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">20100</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Voice ports</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicVoicePortsMax</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">150</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">150 </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">-</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Text-to-speech sessions</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicRealspeakSessionsMax</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">150</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">150 </span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">-</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">Voice-recognition sessions</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicUnityVoiceRecSessionsMax</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">150</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">150 </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">-</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">SpeechView users</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">LicSTTSubscribersMax</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0 </span><o:p></o:p></p>
</td>
<td valign="top" style="background:#EBEBEB;padding:1.5pt 6.0pt 1.5pt 6.0pt;border:currentColor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt">
<span style="font-size:6.0pt;font-family:"Verdana","sans-serif"">0</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">And also based on the page "<a href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.pdf" target="_blank">Managing License in Cisco
Unity Connection 8.X</a>".<o:p></o:p></p>
<p>"When a Cisco Unity Connection cluster (high availability) is configured, two licenses are required<o:p></o:p></p>
<p>because licenses are not replicated. The license that has the MAC address or license MAC of the<o:p></o:p></p>
<p>publisher server must be installed on the publisher server. The license that has the MAC address or<o:p></o:p></p>
<p>license MAC of the subscriber server must be installed on the subscriber server."<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks,
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif"">Bill Hendrix
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
</blockquote>
<p class="MsoNormal"><br>
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