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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>You’ve pretty much hit the nail on the head on both counts. The best way I’ve found of doing what you’re doing is to create an application user and assign the devices to that user. Have not tried the EM solution you mention. And there aren’t any particularly good places for discussing this – CDN is ok but lacking in participation IMHO.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>B.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Rittenhouse, Robert (LACA)<br><b>Sent:</b> Friday, 14 September 2012 05:33<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] CUCM - Pulling Phone Screenshots<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span lang=EN-US>I am in the planning stages of writing some internal tools for CUCM/Unity 8.5(1). One of the tools will need to pull a screenshot of any phone on the cluster. I am trying to find the best way to accomplish this specific task. Do I create a single application user and keep assigning that user every device as a “controlled” device?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>It seems if I add them as a controlled device I am able to authenticate at <a href="http://phoneip/CGI/Screenshot">http://phoneip/CGI/Screenshot</a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Is there a better way to do this? One Demo utility from Uplinx tells you to enable Extension Mobility on all phones before using the tool. Is this the solution? If so, is it disruptive to do in mass? <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Also, are there any other online groups/communities where we can discuss these types of topics? I can’t find much for API/AXL programming besides at Cisco Developer Network.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Thanks!<o:p></o:p></span></p></div><div class=MsoNormal align=center style='text-align:center'><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'>PLEASE NOTE: This message and any response to it may constitute a public record, and therefore may be available upon request in accordance with Ohio public records law. (ORC 149.43) <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'>This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain private, confidential, and/or privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, employee, or agent responsible for delivering this message, please contact the sender by reply e-mail and destroy all copies of the original e-mail message. <o:p></o:p></span></p></div></body></html>