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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>I found the problem.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>My Directory Number didn’t match the device. I had 4 digit extension and we are E.164.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Aarons (AM) <br><b>Sent:</b> Monday, September 17, 2012 10:50 AM<br><b>To:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> Update Line Appearnce devicenumplanmap does not exist (CallManager 8.6 > Bulk Admin > Users > Line Appearnce > Update (custom file))<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’m using a custom file (header has <span class=inner-pre>User ID,Device,Directory Number,Partition)<o:p></o:p></span></p><p class=MsoNormal><span class=inner-pre><o:p> </o:p></span></p><p class=MsoNormal><span class=inner-pre>However it fails (we are LDAP integrated) with </span>devicenumplanmap does not exist for every user. It worked in 8.0.3, but not working now in 8.6.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><a href="https://supportforums.cisco.com/thread/2080431">https://supportforums.cisco.com/thread/2080431</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any ideas? I’m not using BAT, just Bulk Administration in ccmadmin.<span class=inner-pre><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Update Line Appearance - Custom File<o:p></o:p></p><p class=MsoNormal>Begin Time : 09/17/2012 08:39:47<o:p></o:p></p><p class=MsoNormal>Query : <o:p></o:p></p><p class=MsoNormal>Update Users in updatelineappearance.csv<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Failure Details : <o:p></o:p></p><p class=MsoNormal>user id Error Code Error Description<o:p></o:p></p><p class=MsoNormal>-----------------------------------------------------------------------------------------<o:p></o:p></p><p class=MsoNormal>jaarons On row 1: devicenumplanmap does not exist<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>