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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The onhook information is done via line appearance
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Thomas LeMay<br>
<b>Sent:</b> Tuesday, 18 September 2012 11:08 AM<br>
<b>To:</b> 'Ryan Ratliff'; 'Steven Sarte'<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CUPC Question<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I have learned that your cucm and presence server user ids must match the Active Directory id format in both case sensitivity and syntax format.
If this is incorrect then the presence status of contacts will never present correctly.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
<a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a>
<b>On Behalf Of </b>Ryan Ratliff<br>
<b>Sent:</b> Monday, September 17, 2012 1:48 PM<br>
<b>To:</b> Steven Sarte<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CUPC Question<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Presence status for your contacts has nothing to do with deskphone/softphone mode.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">-Ryan<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">On Sep 16, 2012, at 5:55 PM, Steven Sarte wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US">What about if you go in Desk Phone mode?<br>
<br>
Thanks again,<br>
Steven<br>
<br>
On Fri, Sep 14, 2012 at 12:12 PM, Ted Nugent <<a href="mailto:tednugent73@gmail.com">tednugent73@gmail.com</a>> wrote:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">No, Check the SIP Trunk Config and make sure the phones has a Subscribe CSS<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">configured on the device<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/dgcucm.html">http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/dgcucm.html</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">On Fri, Sep 14, 2012 at 11:05 AM, Steven Sarte <<a href="mailto:steven.sarte@gmail.com">steven.sarte@gmail.com</a>><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">With CUPC do you need to have the PC connected directly to the phone<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">in order for the status updates of the phone to be correctly sent to<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">the Presence server?<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Thanks,<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Steven<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">_______________________________________________<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">cisco-voip mailing list<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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