I have not seen this and I am running 8.5(1)SU2.<br><br>A couple of things:<br><br><ul><li>Your wav file in Caller2VM could have a lot of silence on the end, making it appear as though the timeout is not working. Could you attach it?</li>
<li>I cannot see which option you have mapped to the 2VM Connection. Could you highlight it, then post that screenshot?</li><li>You didn't explain what the script is doing. Does it repeat the message? Does it go to unsuccessful? What happens?</li>
<li>For these single option choices such as this, sometime using the Implicit Confirmation step is best. It works like this: you play a prompt to the caller, and if they press anykey, they "abort" the default action. E.g., "Press 1 for voice mail, otherwise stay on the line" The otherwise part is the default action. So if they press a key, you can catch that, and then Redirect to voice mail. It's personal preference really, and thus up to you, but I wanted to point that out to you in case you didn't know what that step was for.</li>
</ul>I look forward to your reply.<br><br>Anthony Holloway<br><br><div class="gmail_quote">On Tue, Oct 2, 2012 at 11:00 AM, Leetun, Rob <span dir="ltr"><<a href="mailto:rleetun@bouldercounty.org" target="_blank">rleetun@bouldercounty.org</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">Hi,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">Has anyone ran into this error, which the menu in uccx 8.5 will not time out.<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img src="cid:image001.png@01CDA084.CF486D90" height="292" width="403"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img src="cid:image002.png@01CDA084.CF486D90" height="340" width="578"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img src="cid:image003.png@01CDA084.CF486D90" height="342" width="575"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img src="cid:image004.png@01CDA084.CF486D90" height="337" width="577"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img src="cid:image005.png@01CDA084.CF486D90" height="342" width="576"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u><u></u></p>
<p class="MsoNormal">Rob<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Robert E. Leetun, CCNA, CCNA+Voice<u></u><u></u></p>
<p class="MsoNormal">Network Engineer<u></u><u></u></p>
<p class="MsoNormal">Boulder County Information Services<u></u><u></u></p>
<p class="MsoNormal">2025 14th Street<u></u><u></u></p>
<p class="MsoNormal">Boulder, Colorado 80302<u></u><u></u></p>
<p class="MsoNormal"><a href="tel:303-441-3866" value="+13034413866" target="_blank">303-441-3866</a> (W)<u></u><u></u></p>
<p class="MsoNormal"><a href="tel:303-441-3983" value="+13034413983" target="_blank">303-441-3983</a> (F)<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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