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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'><div class=WordSection1><p class=MsoNormal>We are running CM 7.1.5 (recently upgraded from 7.1.2). We’ve always used SCCP. I have 22 of the Cisco 7912 one-line phones currently registered in my system that were legacy items when we did the upgrade. Today, I tried to add a new/off-the-shelf/never been plugged in since purchased in 2008 7912 to my call manager but it won’t register. Additionally, the phone display shows auto-<span class=SpellE>reg</span> (which we’ve never used) in the upper right corner, and the network configuration info on the phone shows odd items – host name with <span class=SpellE>gk</span> in front of it, time zone 20 or 17 (varies on reboot). <o:p></o:p></p><p class=MsoNormal>The SIP configuration item is fully populated with proxy, user id auto-<span class=SpellE>reg</span>, password, SIP port number, register with proxy: Yes, etc.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve tried erasing the <span class=SpellE>config</span>, factory reset, and every tip I can find anywhere but it still won’t lose the SIP info and register with Call Manager. Can anyone give me some ideas of what to do with this phone (other than trash it), please?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Lucida Handwriting";mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'>Faye Day</span></b><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;color:#1F497D;mso-no-proof:yes'><o:p></o:p></span></p><p class=MsoNormal><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;color:#1F497D;mso-no-proof:yes'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'>Wilson County Technology Services</span><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;color:#1F497D;mso-no-proof:yes'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'>Assistant Director</span><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;color:#1F497D;mso-no-proof:yes'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'>(252) 206-1024<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'>(252) 265-5960 fax<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'><o:p> </o:p></span></p><p class=MsoNormal><i style='mso-bidi-font-style:normal'><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#E36C0A;mso-no-proof:yes'>"The Greatness of a nation and its moral progress can be judged by the way its animals are treated."<o:p></o:p></span></i></p><p class=MsoNormal><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'>Mahatma Gandhi<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;color:#1F497D;mso-no-proof:yes'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'>Opinions in this message may not represent the policy of Wilson County. Email correspondence to and from me, in connection with the transaction of public business, is subject to the North Carolina Public Records Law and may be disclosed to third parties.</span><span style='mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;color:#1F497D;mso-no-proof:yes'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>