<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Do you see CUCM trying to invoke the BIB on CIPC? It should support it for both 711 and 729.<div><br><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">-Ryan</span>
</div>
<br><div><div>On Oct 17, 2012, at 11:31 AM, Rynard Coetzee <<a href="mailto:Rynard.Coetzee@bytes.co.za">Rynard.Coetzee@bytes.co.za</a>> wrote:</div><br class="Apple-interchange-newline"><div lang="EN-ZA" link="blue" vlink="purple" style="font-family: 'Lucida Grande'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="color: rgb(31, 73, 125); ">No firewalls ,when I run Wireshark on the pc that the CIPC is installed I don`t see the duplicated RTP stream ,I only see the initial RTP stream ,so it seems that it might have something to do with the built-in bridge feature on the CIPC. I can`t find any Cisco doc that specifically states that the Active Recording is supported on the CIPC.<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="color: rgb(31, 73, 125); "> </span></div><div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(181, 196, 223); padding: 3pt 0cm 0cm; "><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span>Buchanan, James [mailto:jbuchanan@<a href="http://presidio.com">presidio.com</a>]<span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>17 October 2012 05:26 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Rynard Coetzee; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>RE: Active Recording on CIPC<o:p></o:p></span></div></div></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); ">Any firewalls in the mix, local to the PC or network?<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); "> </span></div><p class="MsoNormal" style="margin: 0cm 0cm 12pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 7.5pt; font-family: Verdana, sans-serif; color: gray; "><br>James Buchanan | Sr. Network Engineer<br>Presidio |<span class="Apple-converted-space"> </span><a href="http://www.presidio.com/" title="" style="color: purple; text-decoration: underline; ">www.presidio.com</a><br>12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 |<span class="Apple-converted-space"> </span><a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James" style="color: purple; text-decoration: underline; ">jbuchanan@presidio.com</a></span></b><span lang="EN-US" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></p><p class="MsoNormal" style="margin: 0cm 0cm 12pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 7.5pt; font-family: Verdana, sans-serif; color: gray; "><br><br><a href="http://www.presidio.com/" style="color: purple; text-decoration: underline; "><span style="text-decoration: none; "><img border="0" width="165" height="23" id="IMG1" src="http://sendit.presidio.com/images/presidiologo.jpg" alt="Be Secure In The Knowledge"></span></a></span></b><span lang="EN-US" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></p><p class="MsoNormal" style="margin: 0cm 0cm 12pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 7.5pt; font-family: Verdana, sans-serif; color: gray; "><br>Follow us:<br><br><a href="http://www.twitter.com/presidio" style="color: purple; text-decoration: underline; "><span style="text-decoration: none; "><img border="0" width="22" height="22" id="_x0000_i1026" src="http://twitter-badges.s3.amazonaws.com/t_small-a.png" alt="Follow Presidio on Twitter"></span></a></span></b><span lang="EN-US" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></p><div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(181, 196, 223); padding: 3pt 0cm 0cm; "><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span>Rynard Coetzee<span class="Apple-converted-space"> </span><a href="mailto:[mailto:Rynard.Coetzee@bytes.co.za]" style="color: purple; text-decoration: underline; ">[mailto:Rynard.Coetzee@bytes.co.za]</a><span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Wednesday, October 17, 2012 5:27 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Buchanan, James;<span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>RE: Active Recording on CIPC<o:p></o:p></span></div></div></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="color: rgb(31, 73, 125); ">I have tried v7 and v8 same for both ,also using G711u ,confirmed from phone<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="color: rgb(31, 73, 125); "> </span></div><div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(181, 196, 223); padding: 3pt 0cm 0cm; "><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span>Buchanan, James<span class="Apple-converted-space"> </span><a href="mailto:[mailto:jbuchanan@presidio.com]" style="color: purple; text-decoration: underline; ">[mailto:jbuchanan@presidio.com]</a><span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>17 October 2012 05:23 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Rynard Coetzee;<span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>RE: Active Recording on CIPC<o:p></o:p></span></div></div></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); ">What version of IPC?<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); "> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); ">Also, what codec does NICE support for recording? You may want to make sure the Low Bandwidth setting isn’t enabled in the IPC parameters.<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); "> </span></div><p class="MsoNormal" style="margin: 0cm 0cm 12pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 7.5pt; font-family: Verdana, sans-serif; color: gray; "><br>James Buchanan | Sr. Network Engineer<br>Presidio |<span class="Apple-converted-space"> </span><a href="http://www.presidio.com/" title="" style="color: purple; text-decoration: underline; ">www.presidio.com</a><br>12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 |<span class="Apple-converted-space"> </span><a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James" style="color: purple; text-decoration: underline; ">jbuchanan@presidio.com</a></span></b><span lang="EN-US" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></p><p class="MsoNormal" style="margin: 0cm 0cm 12pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 7.5pt; font-family: Verdana, sans-serif; color: gray; "><br><br></span></b><a href="http://www.presidio.com/" style="color: purple; text-decoration: underline; "><b><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; border: 1pt solid windowtext; padding: 0cm; text-decoration: none; "><span><image001.jpg></span></span></b></a><span lang="EN-US" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></p><p class="MsoNormal" style="margin: 0cm 0cm 12pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 7.5pt; font-family: Verdana, sans-serif; color: gray; "><br>Follow us:<br><br></span></b><a href="http://www.twitter.com/presidio" style="color: purple; text-decoration: underline; "><b><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; border: 1pt solid windowtext; padding: 0cm; text-decoration: none; "><span><image002.jpg></span></span></b></a><span lang="EN-US" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></p><div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(181, 196, 223); padding: 3pt 0cm 0cm; "><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span><a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]" style="color: purple; text-decoration: underline; ">[mailto:cisco-voip-bounces@puck.nether.net]</a><span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Rynard Coetzee<br><b>Sent:</b><span class="Apple-converted-space"> </span>Wednesday, October 17, 2012 4:27 PM<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>[cisco-voip] Active Recording on CIPC<o:p></o:p></span></div></div></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Hi All<o:p></o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">I have a setup between CUCM 8.6 and NICE using Active recording via SIP trunk . Recording works fine between 2 hardphones but when I use CIPC I don`t see the phone duplicating the RTP stream. I have built-in bridge enabled and did check that active recording is supported on CIPC. Any ideas what I might be missing here ?<o:p></o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><em><span lang="EN-US" style="font-size: 8.5pt; font-family: Calibri, sans-serif; ">This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments<span style="color: rgb(31, 73, 125); ">.<span class="Apple-converted-space"> </span></span>Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.</span></em><span lang="EN-US" style="font-size: 10.5pt; "><o:p></o:p></span></div></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>https://puck.nether.net/mailman/listinfo/cisco-voip</div></div><br></div></body></html>