<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
p.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9, li.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9, div.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9
{mso-style-name:e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9;
margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.4d5eccde-4531-4dfe-b3d1-6bd19fa202db, li.4d5eccde-4531-4dfe-b3d1-6bd19fa202db, div.4d5eccde-4531-4dfe-b3d1-6bd19fa202db
{mso-style-name:4d5eccde-4531-4dfe-b3d1-6bd19fa202db;
margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.7c7f1067-e07a-4ea3-a947-65ab3de0cbdb, li.7c7f1067-e07a-4ea3-a947-65ab3de0cbdb, div.7c7f1067-e07a-4ea3-a947-65ab3de0cbdb
{mso-style-name:7c7f1067-e07a-4ea3-a947-65ab3de0cbdb;
margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle22
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle23
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle26
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-ZA" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">I have tried v7 and v8 same for both ,also using G711u ,confirmed from phone<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Buchanan, James [mailto:jbuchanan@presidio.com]
<br>
<b>Sent:</b> 17 October 2012 05:23 PM<br>
<b>To:</b> Rynard Coetzee; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Active Recording on CIPC<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">What version of IPC?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Also, what codec does NICE support for recording? You may want to make sure the Low Bandwidth setting isn’t enabled in the IPC parameters.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
James Buchanan | Sr. Network Engineer<br>
Presidio | <a href="http://www.presidio.com" title="">www.presidio.com</a><br>
12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | <a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James">
jbuchanan@presidio.com</a></span></b><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
<br>
</span></b><a href="http://www.presidio.com/"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="165" height="23" id="_x0000_i1026" src="cid:image001.jpg@01CDAC8C.66954570" alt="Description: Image removed by sender. Be Secure In The Knowledge"></span></b></a><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
Follow us:<br>
<br>
</span></b><a href="http://www.twitter.com/presidio"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img border="0" width="22" height="22" id="IMG1" src="cid:image002.jpg@01CDAC8C.66954570" alt="Description: Image removed by sender. Follow Presidio on Twitter"></span></b></a><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Rynard Coetzee<br>
<b>Sent:</b> Wednesday, October 17, 2012 4:27 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Active Recording on CIPC<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal">Hi All<o:p></o:p></p>
<p class="MsoNormal">I have a setup between CUCM 8.6 and NICE using Active recording via SIP trunk . Recording works fine between 2 hardphones but when I use CIPC I don`t see the phone duplicating the RTP stream. I have built-in bridge enabled and did check
that active recording is supported on CIPC. Any ideas what I might be missing here ?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><em><span lang="EN-US" style="font-size:8.5pt;font-family:"Calibri","sans-serif"">This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential
or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments<span style="color:#1F497D">.
</span>Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.</span></em><span lang="EN-US" style="font-size:10.5pt"><o:p></o:p></span></p>
</div>
</body>
</html>