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<p class="MsoNormal"><span style="color:#1F497D">No firewalls ,when I run Wireshark on the pc that the CIPC is installed I don`t see the duplicated RTP stream ,I only see the initial RTP stream ,so it seems that it might have something to do with the built-in
bridge feature on the CIPC. I can`t find any Cisco doc that specifically states that the Active Recording is supported on the CIPC.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Buchanan, James [mailto:jbuchanan@presidio.com]
<br>
<b>Sent:</b> 17 October 2012 05:26 PM<br>
<b>To:</b> Rynard Coetzee; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Active Recording on CIPC<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Any firewalls in the mix, local to the PC or network?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
James Buchanan | Sr. Network Engineer<br>
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12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | <a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James">
jbuchanan@presidio.com</a></span></b><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Rynard Coetzee
<a href="mailto:[mailto:Rynard.Coetzee@bytes.co.za]">[mailto:Rynard.Coetzee@bytes.co.za]</a>
<br>
<b>Sent:</b> Wednesday, October 17, 2012 5:27 PM<br>
<b>To:</b> Buchanan, James; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Active Recording on CIPC<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have tried v7 and v8 same for both ,also using G711u ,confirmed from phone<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Buchanan, James
<a href="mailto:[mailto:jbuchanan@presidio.com]">[mailto:jbuchanan@presidio.com]</a>
<br>
<b>Sent:</b> 17 October 2012 05:23 PM<br>
<b>To:</b> Rynard Coetzee; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Active Recording on CIPC<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">What version of IPC?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Also, what codec does NICE support for recording? You may want to make sure the Low Bandwidth setting isn’t enabled in the IPC parameters.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
James Buchanan | Sr. Network Engineer<br>
Presidio | <a href="http://www.presidio.com" title="">www.presidio.com</a><br>
12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | <a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James">
jbuchanan@presidio.com</a></span></b><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
<a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a>
<b>On Behalf Of </b>Rynard Coetzee<br>
<b>Sent:</b> Wednesday, October 17, 2012 4:27 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Active Recording on CIPC<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal">Hi All<o:p></o:p></p>
<p class="MsoNormal">I have a setup between CUCM 8.6 and NICE using Active recording via SIP trunk . Recording works fine between 2 hardphones but when I use CIPC I don`t see the phone duplicating the RTP stream. I have built-in bridge enabled and did check
that active recording is supported on CIPC. Any ideas what I might be missing here ?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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