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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I see the following in the trace ,not sure what it means though
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">16:43:26.099 |Cnf Received: device U 2de6af86-abf8-4231-9dd4-55c33389b3e0, size(11017) tkstatus_builtinbridge(2/1) versionstamp(0000000000-c7a6c673-7479-46b0-839e-014d3d093963/1350485005-318d1208-76ec-4e21-92b0-4dee76cf013e)
|0,0,0,0.0^*^*<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">16:43:26.100 |ProcessCnf N: device U 2de6af86-abf8-4231-9dd4-55c33389b3e0, size(11017) tkstatus_builtinbridge(2/1) versionstamp(0000000000-c7a6c673-7479-46b0-839e-014d3d093963/1350485005-318d1208-76ec-4e21-92b0-4dee76cf013e)
|0,0,0,0.0^*^*<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Ratliff [mailto:rratliff@cisco.com]
<br>
<b>Sent:</b> 17 October 2012 07:53 PM<br>
<b>To:</b> Rynard Coetzee<br>
<b>Cc:</b> Buchanan, James; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Active Recording on CIPC<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Do you see CUCM trying to invoke the BIB on CIPC? It should support it for both 711 and 729.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">-Ryan</span></span>
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Oct 17, 2012, at 11:31 AM, Rynard Coetzee <<a href="mailto:Rynard.Coetzee@bytes.co.za">Rynard.Coetzee@bytes.co.za</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">No firewalls ,when I run Wireshark on the pc that the CIPC is installed I don`t see the duplicated RTP stream ,I only see the initial RTP stream ,so it seems
that it might have something to do with the built-in bridge feature on the CIPC. I can`t find any Cisco doc that specifically states that the Active Recording is supported on the CIPC.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Buchanan,
James [mailto:jbuchanan@<a href="http://presidio.com">presidio.com</a>]<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>17 October 2012 05:26 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>Rynard Coetzee; <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>RE: Active Recording on CIPC</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Any firewalls in the mix, local to the PC or network?</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
James Buchanan | Sr. Network Engineer<br>
Presidio |<span class="apple-converted-space"> </span><a href="http://www.presidio.com/" title=""><span style="color:purple">www.presidio.com</span></a><br>
12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 |<span class="apple-converted-space"> </span><a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James"><span style="color:purple">jbuchanan@presidio.com</span></a></span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
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Follow us:<br>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Rynard
Coetzee<span class="apple-converted-space"> </span><a href="mailto:[mailto:Rynard.Coetzee@bytes.co.za]"><span style="color:purple">[mailto:Rynard.Coetzee@bytes.co.za]</span></a><span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, October 17, 2012 5:27 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>Buchanan, James;<span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>RE: Active Recording on CIPC</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I have tried v7 and v8 same for both ,also using G711u ,confirmed from phone</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Buchanan,
James<span class="apple-converted-space"> </span><a href="mailto:[mailto:jbuchanan@presidio.com]"><span style="color:purple">[mailto:jbuchanan@presidio.com]</span></a><span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>17 October 2012 05:23 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>Rynard Coetzee;<span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>RE: Active Recording on CIPC</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">What version of IPC?</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Also, what codec does NICE support for recording? You may want to make sure the Low Bandwidth setting isn’t enabled in the IPC parameters.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
James Buchanan | Sr. Network Engineer<br>
Presidio |<span class="apple-converted-space"> </span><a href="http://www.presidio.com/" title=""><span style="color:purple">www.presidio.com</span></a><br>
12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 |<span class="apple-converted-space"> </span><a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James"><span style="color:purple">jbuchanan@presidio.com</span></a></span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><a href="mailto:cisco-voip-bounces@puck.nether.net"><span style="color:purple">cisco-voip-bounces@puck.nether.net</span></a><span class="apple-converted-space"> </span><a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]"><span style="color:purple">[mailto:cisco-voip-bounces@puck.nether.net]</span></a><span class="apple-converted-space"> </span><b>On
Behalf Of<span class="apple-converted-space"> </span></b>Rynard Coetzee<br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, October 17, 2012 4:27 PM<br>
<b>To:</b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>[cisco-voip] Active Recording on CIPC</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Hi All<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I have a setup between CUCM 8.6 and NICE using Active recording via SIP trunk . Recording works fine between 2 hardphones but when I use CIPC I don`t see the phone duplicating
the RTP stream. I have built-in bridge enabled and did check that active recording is supported on CIPC. Any ideas what I might be missing here ?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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