<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<!-- Template generated by Exclaimer Mail Disclaimers on 11:25:35 Wednesday, 17 October 2012 -->
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css">P.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9 {
MARGIN: 0cm 0cm 0pt
}
LI.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9 {
MARGIN: 0cm 0cm 0pt
}
DIV.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9 {
MARGIN: 0cm 0cm 0pt
}
TABLE.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9Table {
MARGIN: 0cm 0cm 0pt
}
DIV.Section1 {
page: Section1
}
</style><!-- Template generated by Exclaimer Mail Disclaimers on 11:25:35 Wednesday, 17 October 2012 --><style type="text/css">P.4d5eccde-4531-4dfe-b3d1-6bd19fa202db {
MARGIN: 0cm 0cm 0pt
}
LI.4d5eccde-4531-4dfe-b3d1-6bd19fa202db {
MARGIN: 0cm 0cm 0pt
}
DIV.4d5eccde-4531-4dfe-b3d1-6bd19fa202db {
MARGIN: 0cm 0cm 0pt
}
TABLE.4d5eccde-4531-4dfe-b3d1-6bd19fa202dbTable {
MARGIN: 0cm 0cm 0pt
}
DIV.Section1 {
page: Section1
}
</style><!-- Template generated by Exclaimer Mail Disclaimers on 11:25:35 Wednesday, 17 October 2012 --><style type="text/css">P.7c7f1067-e07a-4ea3-a947-65ab3de0cbdb {
MARGIN: 0cm 0cm 0pt
}
LI.7c7f1067-e07a-4ea3-a947-65ab3de0cbdb {
MARGIN: 0cm 0cm 0pt
}
DIV.7c7f1067-e07a-4ea3-a947-65ab3de0cbdb {
MARGIN: 0cm 0cm 0pt
}
TABLE.7c7f1067-e07a-4ea3-a947-65ab3de0cbdbTable {
MARGIN: 0cm 0cm 0pt
}
DIV.Section1 {
page: Section1
}
</style>
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
p.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9, li.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9, div.e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9
{mso-style-name:e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9;
mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.4d5eccde-4531-4dfe-b3d1-6bd19fa202db, li.4d5eccde-4531-4dfe-b3d1-6bd19fa202db, div.4d5eccde-4531-4dfe-b3d1-6bd19fa202db
{mso-style-name:4d5eccde-4531-4dfe-b3d1-6bd19fa202db;
mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.7c7f1067-e07a-4ea3-a947-65ab3de0cbdb, li.7c7f1067-e07a-4ea3-a947-65ab3de0cbdb, div.7c7f1067-e07a-4ea3-a947-65ab3de0cbdb
{mso-style-name:7c7f1067-e07a-4ea3-a947-65ab3de0cbdb;
mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.EmailStyle23
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle24
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle25
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle27
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<p class="e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9"></p>
<p class="4d5eccde-4531-4dfe-b3d1-6bd19fa202db"></p>
<p class="7c7f1067-e07a-4ea3-a947-65ab3de0cbdb"></p>
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">Any firewalls in the mix, local to the PC or network?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div></div>
</div>
<p></p>
<span style="FONT-FAMILY: Verdana; COLOR: #808080; FONT-SIZE: xx-small; FONT-WEIGHT: bolder"><br>
James Buchanan | Sr. Network Engineer<br>
Presidio | <a href="http://www.presidio.com" title="" target="">www.presidio.com</a><br>
12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | <a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James" target="">
jbuchanan@presidio.com</a><br>
<br>
</span>
<p class="7c7f1067-e07a-4ea3-a947-65ab3de0cbdb"></p>
<div class="WordSection1">
<div></div>
</div>
<p></p>
<p></p>
<span style="FONT-FAMILY: Verdana; COLOR: #808080; FONT-SIZE: xx-small; FONT-WEIGHT: bolder"><br>
<br>
<a href="http://www.presidio.com"><img id="IMG1" border="0" alt="Be Secure In The Knowledge" src="http://sendit.presidio.com/images/presidiologo.jpg" width="165" height="23"></a><br>
<br>
</span>
<p class="4d5eccde-4531-4dfe-b3d1-6bd19fa202db"></p>
<p class="7c7f1067-e07a-4ea3-a947-65ab3de0cbdb"></p>
<div class="WordSection1">
<div></div>
</div>
<p></p>
<p></p>
<p></p>
<span style="FONT-FAMILY: Verdana; COLOR: #808080; FONT-SIZE: xx-small; FONT-WEIGHT: bolder"><br>
Follow us:<br>
<br>
<a href="http://www.twitter.com/presidio"><img id="IMG1" border="0" alt="Follow Presidio on Twitter" src="http://twitter-badges.s3.amazonaws.com/t_small-a.png" width="22" height="22"></a><br>
<br>
</span>
<p class="e76d1375-dd1a-4bd9-ba1a-cd0bc2a5afb9"></p>
<p class="4d5eccde-4531-4dfe-b3d1-6bd19fa202db"></p>
<p class="7c7f1067-e07a-4ea3-a947-65ab3de0cbdb"></p>
<div class="WordSection1">
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Rynard Coetzee [mailto:Rynard.Coetzee@bytes.co.za]
<br>
<b>Sent:</b> Wednesday, October 17, 2012 5:27 PM<br>
<b>To:</b> Buchanan, James; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Active Recording on CIPC<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D">I have tried v7 and v8 same for both ,also using G711u ,confirmed from phone<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Buchanan, James
<a href="mailto:[mailto:jbuchanan@presidio.com]">[mailto:jbuchanan@presidio.com]</a>
<br>
<b>Sent:</b> 17 October 2012 05:23 PM<br>
<b>To:</b> Rynard Coetzee; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Active Recording on CIPC<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">What version of IPC?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Also, what codec does NICE support for recording? You may want to make sure the Low Bandwidth setting isn’t enabled in the IPC parameters.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
James Buchanan | Sr. Network Engineer<br>
Presidio | <a href="http://www.presidio.com" title="">www.presidio.com</a><br>
12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | <a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James">
jbuchanan@presidio.com</a></span></b><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
<br>
</span></b><span lang="EN-ZA"><a href="http://www.presidio.com/"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img border="0" width="165" height="23" id="_x0000_i1025" src="cid:image001.jpg@01CDAC8C.66A0DE30" alt="Description: Image removed by sender. Be Secure In The Knowledge"></span></b></a></span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
Follow us:<br>
<br>
</span></b><span lang="EN-ZA"><a href="http://www.twitter.com/presidio"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img border="0" width="22" height="22" id="IMG1" src="cid:image002.jpg@01CDAC8C.66A0DE30" alt="Description: Image removed by sender. Follow Presidio on Twitter"></span></b></a></span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
<a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a>
<b>On Behalf Of </b>Rynard Coetzee<br>
<b>Sent:</b> Wednesday, October 17, 2012 4:27 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Active Recording on CIPC<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-ZA">Hi All<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">I have a setup between CUCM 8.6 and NICE using Active recording via SIP trunk . Recording works fine between 2 hardphones but when I use CIPC I don`t see the phone duplicating the RTP stream. I have built-in bridge enabled
and did check that active recording is supported on CIPC. Any ideas what I might be missing here ?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><em><span style="font-size:8.5pt;font-family:"Calibri","sans-serif"">This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary.
If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments<span style="color:#1F497D">.
</span>Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.</span></em><span style="font-size:10.5pt"><o:p></o:p></span></p>
</div>
<p></p>
<p></p>
<p></p>
</body>
</html>