<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Are there three options anywhere in the call flow, like in a RG, MRGL or something? Every third time sounds like something is getting round-robin'd with 2 misconfigured options.<div><br><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">-Ryan</span>
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<br><div><div>On Oct 24, 2012, at 2:48 AM, Louis Koekemoer (ZA) <<a href="mailto:louis.koekemoer@dimensiondata.com">louis.koekemoer@dimensiondata.com</a>> wrote:</div><br class="Apple-interchange-newline"><div lang="EN-ZA" link="blue" vlink="purple" style="font-family: 'Lucida Grande'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><br><br><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="">I have an integration between CIC and CUCM. All works fine, but when calls are made from CIC to a Cisco IP Phone, the IP phone rings. When answered, there is nothing. You end the call and the IP Phone rings again. Again there is no RTP. Only on the 3<sup>rd</sup><span class="Apple-converted-space"> </span>time this happens is the call successful. I have 3 sites configured like this and it is working correctly only on one and according to me the configuration is identical on all 3.<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style=""> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="">Any ideas/suggestions?<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style=""> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="">Call flow is as follows:<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="">CIC(SIP)</span><span style="font-family: Wingdings; ">à</span><span style="">Gateway(SIP)</span><span style="font-family: Wingdings; ">à</span><span style="">CUCM(SIP)<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style=""> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="">Calls works fine to PSTN<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="">CIC(SIP)</span><span style="font-family: Wingdings; ">à</span><span style="">Gateway(SIP)</span><span style="font-family: Wingdings; ">à</span><span style="">PSTN(BRI)<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style=""> </span><span style="font-size: 10pt; font-family: Arial, sans-serif; "><o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: Arial, sans-serif; ">Regards</span><span><o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b><span style="font-size: 10pt; font-family: Arial-BoldMT; ">Louis Koekemoer<o:p></o:p></span></b></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: Arial, sans-serif; ">Principal Systems Engineer: Converged Communications<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: ArialMT; ">Dimension Data<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: ArialMT; ">Tel: +27 (11) 575 6560<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: ArialMT; ">Mobile: +27 (71) 680 8790<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: ArialMT; ">Fax: +27 (11) 576 6560<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: ArialMT; color: blue; "><a href="mailto:Louis.koekemoer@dimensiondata.com" style="color: purple; text-decoration: underline; ">Louis.koekemoer@dimensiondata.com</a><o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif; color: red; ">Planned Travel –<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif; color: red; ">Planned Leave - 01/12/2012 – 06/01/2013<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; 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