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<div>Hi Aaron,</div>
<div><br>
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<div>have you found something out about this issue ? My TAC Engineer is not finding anything, and to make it even worse, we're only hitting this issue when using a non standard locale.</div>
<div><br>
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<div>brgds</div>
<div>Erich</div>
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<span style="font-weight:bold">Von: </span>Aaron Riemer <<a href="mailto:ariemer@amnet.net.au">ariemer@amnet.net.au</a>><br>
<span style="font-weight:bold">Datum: </span>Samstag, 11. August 2012 03:27<br>
<span style="font-weight:bold">An: </span>'Tim Smith' <<a href="mailto:smithsonianwa@gmail.com">smithsonianwa@gmail.com</a>><br>
<span style="font-weight:bold">Cc: </span>VoIP List Cisco <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<span style="font-weight:bold">Betreff: </span>Re: [cisco-voip] 7965's running SCCP45.9-3-1-1S auto dial bug<br>
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<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">No the calls are always auto dialled once the speaker button is pressed or handset lifted.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I will let you know the outcome with TAC<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Aaron.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; ">
<a href="mailto:timsswa@gmail.com">timsswa@gmail.com</a> [<a href="mailto:timsswa@gmail.com">mailto:timsswa@gmail.com</a>]
<b>On Behalf Of </b>Tim Smith<br>
<b>Sent:</b> Friday, 10 August 2012 11:05 AM<br>
<b>To:</b> Aaron Riemer<br>
<b>Cc:</b> JP Senior; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 7965's running SCCP45.9-3-1-1S auto dial bug<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Hi Guys,<br>
<br>
In any of your cases did the phones require stimulus? i.e. the speaker button, or did they just decide to randomly dial numbers at other times by themselves?<br>
I have a 9971 (SIP) on CME, that decides to make calls by itself at random times.<br>
Completely different call control and protocol, but just curious really.<br>
<br>
On the firmware. Ask TAC if the fix in 9.2(1)S is included in the version of firmware you are running.<br>
<br>
Cheers,<br>
<br>
Tim<o:p></o:p></p>
<div>
<p class="MsoNormal">On 9 August 2012 21:10, Aaron Riemer <<a href="mailto:ariemer@amnet.net.au" target="_blank">ariemer@amnet.net.au</a>> wrote:<o:p></o:p></p>
<p class="MsoNormal">Wow ok. We are running the very latest firmware though and I don't want to<br>
roll back.<br>
<br>
I think we need to go to 8.6 to resolve perhaps.<br>
<br>
Thanks for posting.<br>
<br>
Aaron.<br>
<br>
-----Original Message-----<br>
From: JP Senior [mailto:<a href="mailto:SeniorJ@bennettjones.com">SeniorJ@bennettjones.com</a>]<br>
Sent: Thursday, 9 August 2012 1:11 AM<br>
To: Aaron Riemer; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: RE: [cisco-voip] 7965's running SCCP45.9-3-1-1S auto dial bug<br>
<br>
Yes, I have had the identical problem here on 7975G and CUCM 8.0.3 - random<br>
users would pick up the phone, it would auto-dial the most recent caller in<br>
the call history list. The fix was to move us to to 9.1(2)S. We're now<br>
running 9.2(1)S in a stable environment on 8.6.<br>
Cisco TAC quoted me CSCtj76712 - "Call is auto dialed when pressing speaker<br>
in an idle phone".<br>
As you mentioned, the only workaround was for a user to reset their own<br>
phone.<br>
Sometimes a hard reset (pulling power) would last a few days without the<br>
problem compared to a soft-reset.<br>
<br>
<br>
-JP Senior<br>
<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Aaron Riemer<br>
Sent: 06 August 2012 7:57 PM<br>
To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: [cisco-voip] 7965's running SCCP45.9-3-1-1S auto dial bug<br>
<br>
Hi Guys,<br>
<br>
Has anyone yet run into a bug in the new SCCP firmware (SCCP45.9-3-1-1S)<br>
where randomly a phone will attempt to auto dial a number when the handset<br>
is lifted / speaker button is pressed? Looking at the directory it was a<br>
number in the missed call list (5th in the list to be precise).<br>
<br>
I have seen this with my own eyes and can confirm the directory is not open.<br>
The only fix seems to be a reset of the phone.<br>
<br>
We have had multiple phones report of this issue but so far we can't<br>
manually replicate the problem.<br>
<br>
We are running CUCM 8.5 and 7965's.<br>
<br>
I found a similar bug that I hope has not been brought back to life with the<br>
new code.<br>
<br>
CSCtz29414 Bug Details<br>
<br>
<br>
7942/7962 - Call History is Auto-Dialed When Pressing Speaker Button<br>
Symptom:<br>
When a 7942/62 phone is populated with call history records (e.g.<br>
received/placed/missed calls), the endpoint will auto-dial the number<br>
contained in its call history when the speaker button is pressed.<br>
<br>
Conditions:<br>
IP Phone Call History contains Received/Placed/Missed Phone number record<br>
prior to pressing speaker button to go off-hook. Phone will continue to<br>
auto-dial the number listed in Call History once error condition is<br>
experienced.<br>
<br>
Workaround:<br>
Reset IP Phone to clear error condition<br>
<br>
1st Found-In<br>
9.2(3)<br>
<br>
Fixed-In<br>
9.2(3)ES7<br>
9.3(1)TH2.2<br>
9.2(3)MN1.22<br>
<br>
<br>
Anyone had similar issues? Would be great to hear from you.<br>
<br>
Cheers,<br>
<br>
Aaron.<br>
<br>
<br>
<br>
<br>
<br>
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