<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:'times new roman', 'new york', times, serif;font-size:12pt"><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Do a show ephone summ</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">you should have a music file stored in flash</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br></div><div><div><font face="times new roman, new york, times, serif">sh ephone summary</font></div><div><font face="times new roman, new york, times, serif"><br></font></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">File music-on-hold.au
type AU Media_Payload_G711Ulaw64k 160 bytes</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Moh multicast on 239.1.1.1 port 16384 via 10.213.67.1</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">via 1.1.1.1</div></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">This is the music file music-on-hold.au</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Multcast address 239.1.1.1</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;
"><br></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Port must match the audio stream in CCM 16384</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Lan Interface 10.213.67.1</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Loopback 1.1.1.1</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br></div><div><div><font face="times new roman, new york, times, serif"> moh music-on-hold.au</font></div><div><font face="times new roman, new york, times, serif"> multicast moh 239.1.1.1 port 16384 route 10.213.67.1 1.1.1.1</font></div><div style="color: black; font-family: 'times new roman', 'new
york', times, serif; font-size: 12pt; "><br></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> John Van Laecke <John.VanLaecke@ghd.com><br><b><span style="font-weight: bold;">To:</span></b> gr11 <grccie@gmail.com>; "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br><b><span style="font-weight: bold;">Sent:</span></b> Thu, November 1, 2012 5:36:59 PM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] Multicast MoH issue from branch router<br></font><br>
<style><!--
_filtered {font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;}
_filtered {font-family:Tahoma;panose-1:2 11 6 4 3 5 4 4 2 4;}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;margin-bottom:.0001pt;font-size:12.0pt;font-family:"Times New Roman", "serif";}
a:link, span.MsoHyperlink
{color:blue;text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;text-decoration:underline;}
span.EmailStyle17
{font-family:"Calibri", "sans-serif";color:#1F497D;}
.MsoChpDefault
{font-family:"Calibri", "sans-serif";}
_filtered {margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{}
--></style>
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">Under call manager fallback whats your config for multicast ? or are you doing multicast over the wan ?</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;">From:</span></b><span lang="EN-US" style="font-size:10.0pt;"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>gr11<br>
<b>Sent:</b> Thursday, 1 November 2012 8:22 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Multicast MoH issue from branch router</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I am having this issue, one of the branch router is not streaming multicast moh. I was told it was working and has stopped working (not sure though)...when the user is put on hold - there is silence and the output of sh ccm music-on-hold
is as below:<br>
<br>
sh ccm music<br>
Current active multicast sessions : 1<br>
Multicast RTP port Packets Call Codec Incoming<br>
Address number in/out id Interface<br>
===================================================================<br>
239.1.1.1 16384 0/0 77911 g711ulaw <<<<< no interface and packets stay at 0<br>
<br>
<br>
CUCM - checked multicast is enabled and MRGL is assigned to DP ..On the router max-dn command was missing under fallback...rest is configured properly..with multicast route and correct file name..if i try adding max-dn i get below error and i am not even able
to add max-dn 1....<br>
%DIALPEER_DB-3-ADDPEER_MEM_THRESHOLD: Addition of dial-peers limited by available memory<br>
<br>
sh ephone summ output shows - no MOH file...i have tried removing and re-adding fallback and also re uploading the MoH file....could the issue be due to max-dn not configured....??? or it could be two separate issues..? Router is 3845 and IOS is 12.3(11r)T2....Any
clue if any one came across this????<br>
<br>
sh ephone summ <br>
hairpin_block:<br>
Max 500, Registered 0, Unregistered 0, Deceased 0 High Water Mark 501, Sockets 0<br>
ephone_send_packet process switched 0<br>
<br>
<br>
Max Conferences 12 with 0 active (4 allowed)<br>
Skinny Music On Hold Status<br>
Active MOH clients 0 (max 830), Media Clients 0, B-ACD Clients 0<br>
No MOH file loaded <<<<<<<<<<< even thoug file is in flash and triple checked and reuploaded.....<br>
<br>
<br>
_____________________ <br>
This e-mail has been scanned for viruses by MessageLabs.</p>
</div>
<br>
_____________________ <br><span>
This email and all attachments are confidential. For further important information about emails sent to or from GHD or if you have received this email in error, please refer to <a target="_blank" href="http://www.ghd.com/emaildisclaimer.html">http://www.ghd.com/emaildisclaimer.html</a> .</span><br>
_____________________ <br>
This e-mail has been scanned for viruses by MessageLabs.<br>
</div></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; position: fixed; "></div>
</div></body></html>