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<a href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub67519&from=summary">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub67519&from=summary</a>
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<strong>Workaround:</strong>
<br/>Add a working filter (e.g. Description - null value) with the affected filter like 'Device Name' which lets us search by Device Name, CSS, etc. bypassing the error.
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<br/>Mike <mikeeo@msn.com> hat am 28. Dezember 2012 um 04:46 geschrieben:
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<p class="MsoNormal">I’m trying to update softkey template by using BAT and get the following error after I select the phones for updating.</p>
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<p style="margin-bottom: 5pt; margin-left: 0in; margin-right: 0in;" class="MsoNormal"><span style="font-family: 'Times New Roman','serif'; font-size: 12pt;">Error occurred while retrieving information from database. java.sql.SQLException: A syntax error has occurred.</span></p>
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<p class="MsoNormal">CCM ver: <span style="font-family: 'Times New Roman','serif'; font-size: 12pt;">8.6.2.22900-9</span></p>
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