<html><head></head><body bgcolor="#FFFFFF"><div>Including the list, in case anyone has other ideas/experiences...<br><br>Sent from my iPhone</div><div><br>On 03/01/2013, at 11:56 PM, Terry Cheema <<a href="mailto:terry.cheema@gmail.com">terry.cheema@gmail.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div><div>Hi Costas,</div><div><br></div><div>Not a problem. Few things i would suggest.</div><div><br></div><div>1) First of all try if you can recover the servers using recovery disk. Once you can access the servers and verify dbreplication (repair, reboot if you nned to) is correct then take a good backup and move ahead with rebuild. Now if you question, why to rebuild if everything is good - because it will again go into read only mode or start having dbreplication issues or file system errors in a week or two.</div><div><br></div><div>2) Regards to your question of backup restore, if possible best approach would be to restore from backup. Thats how Cisco recommends, in the doc, if you go to replacing a subscriber section. That works fine.</div><div><br></div><div>3) And for your server accesibilty and errors, I would suggest you to run a recovery disk and recover your server first. It would require a reboot.</div><div><br></div><div>4) In the end, if you are not able to recover your server by all means, then consult with TAC and rebuild the server and let dbreplication do the work, if you dont have a recent good backup. But again I would say if you must do this way get full consultation from TAC first. </div><div><br></div><div>When I ran into this first time, TAC recommended to first recover the server to normal to minimize any risk. Everything went fine with that approach.</div><div><br></div><div><br></div><div><br></div><div>Terry</div><div><br></div><div><br><br>Sent from my iPhone</div><div><br>On 03/01/2013, at 11:21 PM, costas georgiou <<a href="mailto:ckos1976@hotmail.com">ckos1976@hotmail.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
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Hi Terry,<br>
<br>
Thanks for the info, appreciate it. I was going to rebuild then let replication do its thing, do you suggest restoring with a backup? Currently replication is not working, I was going to rebuild the subscriber then do a reboot on all servers probably on Monday to sort out replication. The reason for this is because I have top raise a change request, I have only joined this company and found the server down when I downloaded RTMT. Also, just to let you know, I cannot access the faulty sub, i get to the CLI enter username and password then get lots of error messages and it hangs. Cisco recommended the rebuild.<br>
<br>
Regards<br>
Costas<br> <br>
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Subject: Re: [cisco-voip] No access to Publisher<br>From: <a href="mailto:terry.cheema@gmail.com">terry.cheema@gmail.com</a><br>Date: Thu, 3 Jan 2013 23:15:04 +1100<br>To: <a href="mailto:ckos1976@hotmail.com">ckos1976@hotmail.com</a>; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><br>
<div>To add further to below mail:</div>
<div><br></div>
<div>Once you record all information. Take a backup of your system.</div>
<div>Shut down the server and rebuild the new server with information at your hand. </div>
<div>In the end restore back up data to this node.</div>
<div><br></div>
<div>Terry<br><br>Sent from my iPhone</div>
<div><br>On 03/01/2013, at 10:54 PM, Terry Cheema <<a href="mailto:terry.cheema@gmail.com">terry.cheema@gmail.com</a>> wrote:<br><br></div>
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<div><b>Hi Costas,</b></div>
<div><b><br></b></div>
<div><b>While rebuiding servers most critical thing is you need to record info from old servers and enter the same information in new servers.</b></div>
<div><b><br></b></div>
<div><b>Please refer to the below document and read carefully. It has all the pre-checklists and post check lists. The pre-checklist has all the information you need to gather before you start the rebuild, which is very critical.</b></div>
<div><b><br></b></div>
<div><b><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/8_5_1/cluster/clstr851.html" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/8_5_1/cluster/clstr851.html</a> </b></div>
<div><b><br></b></div>
<div><b>I have done this few times, and in one case eventually I had to rebuild the whole cluster. Whats the hardware? I had done this on MCS servers, but process will be almost same even if you have UCS, where you can simply create a new VM. But you need to gather and record all information before you start the rebuild. When you rebuild, all the information on server being rebuilt should be exactly same as per original server.</b></div>
<div><b><br></b></div>
<div><b>I will try to quickly summarize the info you would need to collect before you start, but still i will highly encourage you to go through the above link, its best resource. Below information you will be asked when you are rebuilding the server:</b></div>
<div><b><br></b></div>
<div><b>1) Get your security password for the cluster (very important, reqd for dbreplication, you have to be 200% sure, if you are not sure, go ahead and first change it on all servers - i think you can do from recovery disk, if you dont know the security pwd, if i correctly remember, and you need to restart all servers after changing)</b></div>
<div><b><br></b></div>
<div><b>2) Record your administrator login/pwd</b></div>
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<div><b>3) Record application login/pwd</b></div>
<div><b><br></b></div>
<div><b>4) run and record output from cli - show network eth0</b></div>
<div><b>It will give you ip address, subnet, default gateway, duplex, dns etc all network related info</b></div>
<div><b><br></b></div>
<div><b>5) run and record output from cli - utils ntp status. Will give all ntp servers</b></div>
<div><b><br></b></div>
<div><b>6) run and record output command show status from CLI, will show hostname, license mac etc.</b></div>
<div><b><br></b></div>
<div><b>7) Record all device information etc from RTMT device summary</b></div>
<div><b>prior and match the same post rebuilt.</b></div>
<div><b><br></b></div>
<div><b>8) After rebuilt make sure dbreplication is good, may take abt 15-20 mins to syncronize</b></div>
<div><b><br></b></div>
<div><b>Hope that helps and let us know if you have any other query.</b></div>
<div><b><br></b></div>
<div><b>Terry</b></div>
<div><b><br></b></div>
<div><b>PS : excuse fonts from iphone notes :)</b></div></span><br>Sent from my iPhone</div>
<div><br>On 03/01/2013, at 9:43 PM, costas georgiou <<a href="mailto:ckos1976@hotmail.com">ckos1976@hotmail.com</a>> wrote:<br><br></div>
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<div dir="ltr">Hi All,<br> <br>I have been informed by Cisco that I have to rebuild my subscriber (version 8.5), are there any good Cisco docs out there on rebuilds?<br> <br>Regards<br> <br>Cos<br> <br>
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From: <a href="mailto:salamka@gmail.com">salamka@gmail.com</a><br>Date: Thu, 20 Dec 2012 16:05:35 +0530<br>Subject: Re: [cisco-voip] No access to Publisher<br>To: <a href="mailto:ckos1976@hotmail.com">ckos1976@hotmail.com</a><br>CC: <a href="mailto:davidytk@netvigator.com">davidytk@netvigator.com</a>; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><br>
<div dir="ltr">You got a remote console , like iLO or Vsphere ?<br></div>
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<div><br><br><font style="FONT-FAMILY: tahoma,sans-serif; COLOR: rgb(0,0,153)" size="4"><i>---AS</i></font><br><br></div><br><br>
<div class="ecxgmail_quote">On Thu, Dec 20, 2012 at 3:15 PM, costas georgiou <span dir="ltr"><<a href="mailto:ckos1976@hotmail.com">ckos1976@hotmail.com</a>></span> wrote:<br>
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<div dir="ltr">Hi,<br> <br>Thanks for getting back to me. I tried restarting Tomcat on the pub and I can access it for a while then I can't. Tomcat service on the Sub, i cannot restart yet as I cannot access the server. DO you think these problems are due to the Sub being down? I think this server has been down for a few days.<br>
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From: <a href="mailto:davidytk@netvigator.com">davidytk@netvigator.com</a><br>To: <a href="mailto:ckos1976@hotmail.com">ckos1976@hotmail.com</a>; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: RE: [cisco-voip] No access to Publisher<br>Date: Thu, 20 Dec 2012 17:39:11 +0800</div>
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<div><span style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Try to restart the Tomcat service in Pub & Sub</span><br><span style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"> </span><br><span style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Util service restart Cisco Tomcat</span><br><span style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"> </span><br>
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<div style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><b><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">From:</span></b><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>costas georgiou<br><b>Sent:</b> Thursday, December 20, 2012 5:32 PM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] No access to Publisher</span><br></div></div> <br>
<div><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">Hi All,<br> <br>I was wondering whether anyone has come across this before. I have just started at a new company and they have a CUCM cluster running 8.5.1, they have one pub and two subs. I downloaded RTMT and noticed that one of the subs was not accessible, I can ping the IP address, but cannot access it via SSH or URL, someone should be going to the site today to re-boot. The day after, I could no longer access the Publisher, this server I can access via SSH, but cannot access via URL or RMTM, I stopped and started the Tomcat service and it came back for a while, but after a while i cannot access again. <br> <br>Any Ideas. <br> <br>Regards<br> <br>Costas</span><br></div><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"><br><br>__________ Information from ESET NOD32 Antivirus, version of virus signature database 7819 (20121220) __________<br><br>The message was checked by ESET NOD32 Antivirus.<br><br><a href="http://www.eset.com/" target="_blank">http://www.eset.com</a></span><br></div><br><br>__________ Information from ESET NOD32 Antivirus, version of virus signature database 7819 (20121220) __________<br><br>The message was checked by ESET NOD32 Antivirus.<br><br><a href="http://www.eset.com/" target="_blank">http://www.eset.com</a><br></div></div></div></div></div><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br></blockquote></div><br></div></div></div></div></blockquote>
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