<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">What load is coming on them? If it's old enough it can't go straight to 9-2-1 and has to hit an interim first. <div>See <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/firmware/9_2_1/english/release/notes/7900_921.html#wp42493">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/firmware/9_2_1/english/release/notes/7900_921.html#wp42493</a>.</div><div><br><div><br><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; border-spacing: 0px; ">-Ryan</span>
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<br><div><div>On Jan 4, 2013, at 2:40 PM, Thomas LeMay <<a href="mailto:thomaslemay@comcast.net">thomaslemay@comcast.net</a>> wrote:</div><br class="Apple-interchange-newline"><div lang="EN-US" link="blue" vlink="purple" style="font-family: 'Lucida Grande'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">We have recently received several boxes of new 7962 phone sets from the Cisco factory. We are running call manager version 7.1.5.34900-7 on MCS servers (Linux). When we take several of these new 7962 phone sets and plug them into the network port they will pull a TAPS number successfully but fail the authentication and software upgrade portion for phone load SCCP4.2.9-2-1S.. Is there a known work around or middle firmware version we need to load on a TFTP server to update the phone sets? Thank you in advance.<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Tom<o:p></o:p></div></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: purple; text-decoration: underline; ">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></div><br></div></div></body></html>