<html><head><meta http-equiv="Content-Type" content="text/html charset=iso-8859-1"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Unity call routing rule to send calls from 1212 to 1702, should be pretty straight forward.<div><br></div><div><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">-Ryan</span>
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<br><div><div>On Jan 11, 2013, at 1:32 PM, David Zhars <<a href="mailto:dzhars@gmail.com">dzhars@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div dir="ltr"><div><div><div><div><div><div>Old user had ext 1212 (and this is a DID, so people can call directly from the outside).<br></div>New user has ext 1702.<br><br></div>What I want is:<br><br></div>Internally: User dials 1212, phone rings at 1702.<br>
</div>Internally: Reception takes a call, transfers it with TRANS **1212 TRANS, call goes to 1702 voicemail.<br><br></div>Externally: Someone calls 555-1212 and the call lands internally at 1702.<br><br>Some of this I know how to do, I am not sure about the transfer to voicemail of the old extension and have it land at the new ext VM.<br>
<br>Appreciate any help!<br><br>Dave<br><br></div>UCM 8.0, Unity 8.0<br><div><br><br></div></div>
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