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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I have a customer that has the following setup<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Analog Fax -- > VG224 ---SCCP--- > CUCM ---H323--- > RightFax (virtual server)<o:p></o:p></p><p class=MsoNormal>Or<o:p></o:p></p><p class=MsoNormal>Analog Fax --- > EVM card on router --- H323 --- > CUCM ---H323--- > RightFax (virtual server)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>When they try to fax in to the RightFax server in both the scenarios, they hear the fax tone but get a communication error. I was told that when they were using SIP between CUCM and RightFax, it worked well. They are however able to fax out from the RightFax server to the fax machine.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The VG224 configuration is attached. Any help will be appreciated.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>