<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Since Single Inbox was released, this is the first definitive recommendation I've seen on this. All other documents said if you were using Viewmail, it was acceptable to change the smtp domain, but if not using Viewmail, don't change it... Something along those lines, but the documentation wasn't definitive as to whether it was ok to do or a no-no (aka it was contradictory) </rambling></div>
<div><br></div><div>This is a positive step along those lines. </div><div><br></div><div>Thanks Chris! I really appreciate your participation on this list (and Ryan's, Wes', etc).<br><br>Sent from an Apple iOS device with very tiny touchscreen input keys. Please excude my typtos.</div>
<div><br>On Jan 22, 2013, at 9:04 AM, "Chris Ward (chrward)" <<a href="mailto:chrward@cisco.com">chrward@cisco.com</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<p class="MsoNormal"><span style="color:#1f497d">Leave your SMTP different. You need it for routing to work correctly.</span></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="color:#1f497d">The way to work around this is to setup an email address policy that associates the connection email address with the corporate email address and sets the corp email address as the default. Screenshots attached.</span></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span></p>
<div>
<p class="MsoNormal"><span style="color:#1f497d">+Chris</span></p>
<p class="MsoNormal"><span style="color:#1f497d">Unity Connection TME</span></p>
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<p class="MsoNormal"><span style="color:#1f497d"> </span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jason Aarons (AM)<br>
<b>Sent:</b> Monday, January 21, 2013 11:31 PM<br>
<b>To:</b> Mike ; 'cisco voip'<br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection SMTP domain change</span></p>
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</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:#1f497d">If you are never going to have another CXN cluster and won’t need Unity Networking then change the SMTP domain to match.
</span></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="color:#1f497d">Many small customer’s will never go beyond a single CXN cluster.</span></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="color:#1f497d">Else it’s working as designed by Cisco and talk to your Cisco Account Manager about a Product Enhancement Request (PERS)
</span><span style="font-family:Wingdings;color:#1f497d">J</span><span style="color:#1f497d"></span></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Mike <br>
<b>Sent:</b> Monday, January 21, 2013 10:14 PM<br>
<b>To:</b> 'cisco voip'<br>
<b>Subject:</b> [cisco-voip] Unity Connection SMTP domain change</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal">Hi all. I have an issue where Unity connection 8.6 using single inbox sends an email with
<a href="mailto:username@unitycx.domain.com">username@unitycx.domain.com</a>, but the users real email is
<a href="mailto:username@domain.com">username@domain.com</a></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Users want to be able to forward and reply to voicemails in there email boxes to other users.
</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I read that changing the SMTP domain is a huge no no. Any ideas on how to get Unity cx to send with
<a href="mailto:username@domain.com">username@domain.com</a>? I’ve created SMTP proxy addresses for everyone, but it still sends it with the <a href="http://unitycx.domain.com">unitycx.domain.com</a>.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal">Mike</p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><br>
<br>
<span style="color:white">itevomcid</span> </span></p>
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</div></blockquote><blockquote type="cite"><div><smtp3[6].png></div></blockquote><blockquote type="cite"><div><smtp2_001[4].png></div></blockquote><blockquote type="cite"><div><smtp1_001[2].png></div></blockquote>
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