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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Thanks Chris I presented this to the customer and let them make the call. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Chris Ward (chrward)<br><b>Sent:</b> Tuesday, January 22, 2013 9:58 AM<br><b>To:</b> Jason Aarons (AM); Mike ; 'cisco voip'<br><b>Subject:</b> Re: [cisco-voip] Unity Connection SMTP domain change<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Leave your SMTP different. You need it for routing to work correctly.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The way to work around this is to setup an email address policy that associates the connection email address with the corporate email address and sets the corp email address as the default. Screenshots attached.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>+Chris<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Unity Connection TME<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Jason Aarons (AM)<br><b>Sent:</b> Monday, January 21, 2013 11:31 PM<br><b>To:</b> Mike ; 'cisco voip'<br><b>Subject:</b> Re: [cisco-voip] Unity Connection SMTP domain change<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>If you are never going to have another CXN cluster and won’t need Unity Networking then change the SMTP domain to match. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Many small customer’s will never go beyond a single CXN cluster.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Else it’s working as designed by Cisco and talk to your Cisco Account Manager about a Product Enhancement Request (PERS) </span><span style='font-family:Wingdings;color:#1F497D'>J</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Mike <br><b>Sent:</b> Monday, January 21, 2013 10:14 PM<br><b>To:</b> 'cisco voip'<br><b>Subject:</b> [cisco-voip] Unity Connection SMTP domain change<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal>Hi all. I have an issue where Unity connection 8.6 using single inbox sends an email with <a href="mailto:username@unitycx.domain.com">username@unitycx.domain.com</a>, but the users real email is <a href="mailto:username@domain.com">username@domain.com</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Users want to be able to forward and reply to voicemails in there email boxes to other users. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I read that changing the SMTP domain is a huge no no. Any ideas on how to get Unity cx to send with <a href="mailto:username@domain.com">username@domain.com</a>? I’ve created SMTP proxy addresses for everyone, but it still sends it with the unitycx.domain.com.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>Mike<o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></span></p></div></body></html>